Administration Assistant / Reception - Rockhampton

Job Description

Mercy Community Aged Care Rockhampton supports and inspires people in need to live healthy lives within inclusive communities. Providing both high & low care, our residential facilities offer a range of services and believe a big part of what we do is to help our residents flourish, knowing what is important to them and their individual needs. With a focus on person-centred care, you will support the team to provide a high level of quality care to the people we support.

About the role

Mercy Community Aged Care are on the lookout for a superstar Administrative Assistant / Receptionist to join our team in Rockhampton. This will be a full-time permanent role supporting our Aged Care facility.

The role's pay rate is dependent on the experience and qualification of the successful candidate - $27.87 - $34.62 per hour + superannuation. Salary sacrifice is an option for the successful candidate.  

You will bring the following skills and experience to the team -

  • Provide a welcoming environment to residents, families, staff and external providers
  • Manage incoming and outbound call enquiries
  • Provide administrative support to the team - inclusive but not limited to invoice follow up, updating floor plans, restock of stationary etc
  • Update client files, work at the front desk, check in clients & answer calls
  • Maintain accurate record management including timesheet entry’s and staff leave management

About you:

  • Previous experience within an aged care facility or healthcare environment
  • Be proficient in using Microsoft Office - Word, Powerpoint, Excel
  • High levels of attention to detail, ability to multitask and ability to work autonomously
  • Relevant qualification in administration or business administration (desirable)
  • Queensland Provisional or above driver’s licence

Why Mercy Community

Mercy Community a Catholic not-for-profit that provides a wide range of services supporting families and young people, people living with a disability and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

At Mercy Community, we support our employees to reach for opportunities both within their area of expertise as well as in a new field. Build a career with us and explore the possibilities of moving upwards into leadership roles or discover a new location across our broad geographic footprint.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

  • Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
  • Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
  • Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors

Depending on your role, you may also be eligible:

  • For annual influenza and/or other vaccination reimbursements
  • To receive pay bonus’ of $500 for successful employee referrals
  • To cash out or purchase annual leave and to take advantage of extra leave entitlements

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

APPLY NOW! Please note we may contact applicants prior to closing date so do not delay in applying.

Mercy Community Services is a Circle Back Initiative Employer and commit to respond to every applicant.

For any queries, please contact