Administration Officer

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Job Description

About the business

 

SSS Prosthetics and Orthotics is a locally owned and operated prosthetics, orthotics, rehabilitation, and medical aids facility in North Queensland.  We have three main facilities in Cairns, Townsville and Mackay. 

 

About the role

 

SSS Prosthetics and Orthotics Mackay is looking for a Full Time Receptionist/Admin Officer on a 12 month maternity contract with the possibility of an extension.  We are seeking someone who is highly motivated, can work in a fast paced environment and has great attention to detail to join our team.

In this role, you will be a part of a growing and successful team engaging in a number of administration activities and being the first point of contact within SSS in Mackay. 

Your duties will include but not limited to: 

  • You will be the face of our business and expected to be friendly and professional with patients and staff members

  • General Administrative Duties

  • Must adhere to SSS quality management, health and safety systems and policies

  • Managing incoming calls and enquiries

  • Meet and greet patients in clinic

  • Allocating appointments for new and existing referrals

  • Managing patient records

  • Scheduling bookings

  • Sending off Purchase Orders

  • Billing

  • Processing payments

 

Skills and experience

The successful candidate must meet the following requirements: 

  • Thrive in a busy work environment, can multi-task, and have a desire to succeed

  • Have a friendly demeanour with a positive and mature attitude

  • Be polite and patient-focused

  • Enthusiastic, courteous and conscientious

  • Excellent organisational and communication skills

  • Excellent customer service and phone manner

  • Deliver a high standard of client service

  • Be well presented

  • Use their initiative but be willing to seek help when they need it

  • Xero and Cliniko experience are an advantage, but not essential.

 

How to Apply

Please forward your CV and Cover Letter application to cairns@sssprosorth.com.au. For further information, please contact the hiring manager Rebecca Walton on (07) 4041 4715.