Alcohol and Other Drug (AOD) Counsellor Case Manager/ Group Facilitator

Job Description

Your Opportunity

We are currently looking for an Alcohol and Other Drug (AOD) Counsellor / Group Facilitator to provide evidence based therapeutic intervention to individuals and groups. This includes delivery of group day program, individual counselling, pre- and post-rehabilitation support, relapse prevention, case management, care planning and care coordination for clients with problematic AOD use. This is a full-time position based at our Mackay office. 

The hourly rate for this role is between $44.59 to $47.99 per hour plus Super and Salary Packaging of up to $15,900 annually. This is a full time maximum term contract position until 30 June 2025. 

 

What we are looking for

With an established career in AOD or Mental Health, you will be confident and capable with all aspects of group facilitation and case management, and will offer the following skills and attributes:

  • Experience working with families, youth and adult clients
  • A background in the development of individual treatment plans and facilitation of group programs
  • Robust understanding of cultural awareness and safety with the capacity to support people from diverse backgrounds
  • Self-starting and self-managing - you will be required to manage your caseload on a daily basis.
  • Being a team player is important, but you will also need to be comfortable working independently
  • Strong interpersonal and communication skills, both written and verbal
  • Confidence to contribute to case conferences and team discussions with an eagerness for ongoing change and improvements
  • Able to produce accurate, relevant reports and case-notes while complying with all legislative requirements

You will need to have a degree in the field of Human Services, or a Diploma in a relevant field, hold a current Australian Drivers Licence, and a National Police Check.

 

Why join us now?

We love continual improvement and support our people with plenty of learning and development. With a strong focus on evidence-based practice and clinical excellence, you’ll be challenged to extend your knowledge – and you’ll grow both as a person and a professional.

 

You’ll be guided by a dedicated and engaged Team Leader who will ensure you have a face-to-face onboarding, weekly meetings until you feel comfortable, and provide ongoing support.  And we have LOADS of benefits on offer, including:

  • An extra five days paid leave per year to support wellbeing this is pro rata based on hours worked.
  • Salary Packaging options to increase your take home pay – including Meals & Entertainment Card and additional remote-region benefits
  • Working with a small team at the LLW office in Mackay where you will be given autonomy and trust in a supportive, respectful environment
  • An EAP, access to Fitness Passport, and Wellness Week activities

Applications for this role close on the 27 February 2026 at 5.00pm however we will be conducting interviews throughout the process and may close applications early.

 

For further information please contact Krysta Howles on 0417 256 851 or email recruitment@llw.org.au.

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Nations People.

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