Alcohol & Other Drugs Counsellor Case Manager

Job Description

At Lives Lived Well, we’ve been treating and supporting people whose lives are affected by alcohol and other drugs for over 50 years. We also support people with mental health and gambling concerns and those transitioning from correctional centres. We’re growing fast and building a reputation as a

Our Rockhampton service provides free alcohol and other drug counselling and support services, including support for young people and Aboriginal and Torres Strait Islander people in Rockhampton and surrounding regions.  We currently have a temporary full-time contract opportunity until 27 September 2024 for an AOD Counsellor Case Manager in our Rockhampton AOD team working with youth (but not limited to youth, some work with adult clients will be required).

New Graduates are welcome to apply.


Your opportunity 


As an AOD Counsellor Case Manager, located in Rockhampton, you’ll engage and support your clients in their ongoing management, counselling, and treatment of AOD dependency and other associated factors. You’ll advocate for them, celebrate with them when they achieve their goals, and help to develop their capacity to move forward with confidence. Your focus will be youth engagement/providing support to young people accessing the service with a strong emphasis on co-case management and collaboration with other local youth services.

Duties and responsibilities include but are not limited to:

  • Providing high quality engagement, assessment, counselling, case management and support services to clients.
  • Facilitation of group programs with other co-facilitators as required.
  • Management of a case load of clients including service coordination, referral, and advocacy to support and assist clients in achieving their goals.
  • One day per week, provide outreach to clients at the community hub located in Yeppoon (this is a 30-minute drive from your usual work location).
  • Networking and collaboration with other local youth services.


Based in our Rockhampton office, you will become part of a small but impactful team and report directly to your Team Leader.

The gross hourly pay rate for the role will range between $43.08 to $49.28 (pay rates effective from first full pay period in July) plus super. The remuneration on offer will be commensurate with the successful applicant’s skills, knowledge, and experience.


About you

To succeed in this role, there are some essentials you’ll need:

  • Previous experience working with clients with AOD issues/concerns or tertiary qualifications in a related health services discipline.
  • Applied knowledge of contemporary evidence based AOD counselling practice, case management, intake, and assessment
  • The ability to work well independently and as part of a team.
  • Highly developed communication and community engagement skills.
  • Current Australian issued Drivers Licence and Working with Children Check (e.g., Blue Card) or the ability to obtain this.
  • Previous experience working in an outreach service would be beneficial, as would an understanding of the Alcohol and other Drugs (AOD) and Mental Health Sector.

What matters most is that you’ll live and breathe our values, which means:

  • You are humble, human, and full of hope.
  • You show up and share.
  • You ask: Why not? And what’s next?
  • You leave a positive wake.

And we’ll support you with some great benefits, including:

  • Learning opportunities – a comprehensive induction program and ongoing clinical and leadership capability development.
  • Salary packaging to increase your take-home pay.
  • Regular clinical supervision, case conferencing and debriefings.
  • Fitness Passport membership access to a wide range of gyms, pools, and fitness and leisure centres across Australia, at a discounted rate.
  • An employee assistance program (EAP) for you and your family, including emotional, psychological, financial counselling and wellbeing services.

Check out more employee benefits for you and your loved ones on our careers page.

Applications close Friday, 12th July 2024, however we will be conducting interviews throughout the process and may close applications early. 

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Nations People.