Assistant Depot Manager - Mackay

At Return-It, recycling is in our DNA. As a wholly owned subsidiary of Re.Group, we are leaders in managing and facilitating operations that focus on recycling for the Container Deposit Schemes (CDS) in Australia. Convenient locations plus new technology enables a seamless recycling experience both at fully staffed depots and Express collection points.

As Assistant Depot Manager for our Mackay Depot, you will provide exceptional customer service by assisting customers sort their recyclable products and providing them with the correct refund.

Your responsibilities will include:

• Support the Depot Manager in leading a small team to deliver outstanding customer service
• Sorting recyclable items into their correct categories
• Transporting items to the relevant storage area. This may be via forklift or manual handling.
• Ensure customers welcomed and assisted with their recycling products to inspire return customers
• Cash handling, ensuring the cash float is balanced daily
• Ensure staff are adhering to all health and safety procedures and highlighting any hazards/faults/risks
• Continuously looking for opportunities to improve efficiency and increasing customer satisfaction
• Ensure that staff have the skills and training to work safely and efficiently.

About you:

• Previous experience leading a small team
• Forklift license (LF) would be highly desirable
• Previous customer service, hospitality, or retail experience
• Excel & Outlook experience 
• Excellent communication skills
• A current driver’s license
• You have a great 'can do' attitude with customer service at the forefront of all interactions

Why us?

• Competitive salary + performance incentives on offer!
• Full-time Permanent role
• Access to discounts at over 100 retailers across Australia
• Multiple career paths and advancement opportunities
• Access to our Employee Assistance Program (EAP)
• Novated car leasing
• PPE provided
• The opportunity to work towards our vision of creating a wasteless society
• On-site or Street Parking available

This is an exciting opportunity for you to develop your career with a fast- growing recycling and resource recovery business that’s genuinely making a positive impact to our environment and local communities.

If you think you would be a great fit for this role, click apply now!

For any queries, please email peter.stagkos@re-group.com