Assistant Store Manager

Our Family Store is committed to providing a fun and affordable shopping experience for the community. All profits made through our family store go to funding Salvation Army programs and services.

About the role

Do you love retail, a challenge, and have a passion for making a difference in Gladstone? We are seeking a values-driven and proactive Assistant Store Manager at our Gladstone Family Store location.

Reporting to the Store Manager, this is a permanent, part time position offering 20 hours per week, including Saturdays. Salary and conditions are in accordance with the General Retail Award Level 4.

You will successfully

• Supervise the daily operations of the Family Store and ensure that it is operating at an optimum level, including; retail space preparation, stock rotation, ensuring pricing policies are adhered to, maintenance of the cleanliness of the store, point of sale service, cash register operations, customer service enquiries.

• Opening & closing the store and supervise balancing the cash registers at the end of the day as required.

• Assist Store Manager to ensure effective marketing of goods for sale; ensures the store is merchandised and stock displayed in a tidy manner

• Ensure all store procedures continue to operate seamlessly and without incident when in the role of acting store manager.

• Assist and support the Store Manager to develop and implement strategies to increase sales figures and ensure store operations are operating at an optimum level.

• Family Store workers are effectively managed in an efficient and courteous environment that fosters a productive experience for customers and staff alike, escalating matters to Store Manager and/or Corps Officer as required.

You will have (Requisite Skills & Qualifications)

• An appreciation of and the ability and willingness to promote and support the values and ethos of The Salvation Army.
• 5 years' experience in retail and/or customer service (desirable).
• 1 years' experience in mentoring / training staff or ability to demonstrate capability to undertake.
• Marketing experience (in-store and online) is highly desirable
• Proficient in POS systems, Microsoft Office, as well as a willingness to learn and utilise other systems
• Demonstrated people management skills with an emphasis on volunteers and the community.
• Ability to prioritise tasks and manage time effectively

What we offer

We offer our eligible employees real and meaningful benefits such as;

• Health, fitness and financial discounts / benefits;
• Paid parental leave - 12 weeks
• Staff store discount
• Up to 8 weeks leave per year through our purchase leave scheme
• Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
• Purpose driven career with positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development;
• Chaplaincy services
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution