Business Manager - Mechanical Services

Job Description

This role is predominantly focused on business development, customer engagement and driving commercial growth across the Gladstone region. You will also oversee a small operational team to ensure smooth delivery, but the core of the position is hands‑on sales activity, technical customer support and expanding market presence.

Client Details

Our client is a globally recognised engineering and industrial solutions organisation known for its high‑quality equipment, strong technical heritage and long‑standing customer partnerships. With a collaborative culture, values‑driven leadership and a reputation for excellence, they provide a stable and respected platform for a commercially minded professional to thrive.

Description

In this role, you will primarily:

  • Drive hands‑on business development across key industrial customers in the region.
  • Build strong, long‑term customer relationships through regular site visits, technical discussions and proactive engagement.
  • Identify new business opportunities, tendering prospects and growth pathways across existing and emerging clients.
  • Review pump specifications, provide technical support and prepare proposals tailored to customer needs.
  • Act as the technical and commercial face of the operation, representing the brand in the field.

You will also:

  • Oversee operational workflow to ensure orders, jobs and repairs are delivered on time, on spec and safely.
  • Support process improvements and ensure compliance with HSE requirements.
  • Provide daily guidance to a small operations‑focused team of technicians and support staff.
  • Manage backlog reporting, operational metrics and customer delivery performance.
  • Integrate operational activities with commercial goals to maximise customer outcomes and facility profitability.

Profile

You will bring:

  • 10+ years' experience in pumps or closely related rotating/mechanical equipment.
  • Strong technical capability enabling credible, solutions‑driven conversations with industrial customers.
  • Demonstrated success in business development, field sales or customer‑facing technical roles.
  • The ability to independently plan and execute customer visits, growth strategies and pipeline activity.
  • Excellent communication, negotiation and relationship‑building skills.
  • Experience managing or coordinating small operational teams (advantageous but not the primary focus).
  • Tertiary qualifications in engineering, operations management or similar.
  • A proactive, driven, hands‑on approach with a passion for growing customer relationships.

Job Offer

  • A commercially impactful role where you are the primary business development driver.
  • The chance to represent a global brand known for reliability, engineering quality and market leadership.
  • A supportive culture, strong internal backing and an engaged operational team.
  • Long‑term career development in a respected, stable and growth‑oriented industrial organisation.
  • Autonomy, influence and direct visibility of your impact on regional growth

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Bez Tavassoli on 0431 983 143