Business System Administrator (myHR), Queensland Health

The Business System Administrator supports employees and line Managers within CQHHS by offering advice and expertise on the myHR workflow solution, including the forms workflow system and local business processes.

As a local business super user, you will provide first-level support, triage workflow issues, and serve as the central point of contact for the Payroll Portfolio regarding forms workflow queries and assistance.

Applicants should provide a detailed response to the "How you will be Assessed" criteria outlined in the role description.

CQ Health's Workforce Division is essential to managing our service's human resources. The Division leads efforts in attracting and retaining talent, fostering learning and development, managing performance and discipline, overseeing change management, ensuring safety and well-being, and enhancing employee engagement—focused on our most valuable asset: our people. The Unit consists of around 40 human resource practitioners dedicated to delivering high-quality, client-focused, and value-added HR services to management and staff across the Central Queensland Hospital and Health Service.

• Provide accurate and timely advice and guidance regarding workflow administration within the myHR system.
• Identify and document local system related business requirements, business processes and business rules.
• Monitor user security and access accounts via monitoring and compliance processes.
• Liaise with the Workforce Management Systems Support Team to ensure business continuity and support business deliverables within specified timeframes.
• Provide new starter myHR training and refresher training for employees and line manager users as required.
• Supporting myHR system enhancements by distributing communications locally.

• Demonstrated interpersonal skills including the ability to liaise, advise and interact with other staff and customers.
• Demonstrated knowledge of SAP HR and associated systems and demonstrated ability to be an escalation point and provide knowledge expertise.
• Ability to investigate, escalate and/or resolve forms workflow issues ensuring quality and consistency whilst meeting expected timeframes.
• High level of oral and written communication skills including the capacity to summarise complex information and gather detailed information for resolving issues.

Salary information:

Total remuneration value of up to $9,238 p.m. is comprised of:

• An hourly rate between $47.47 - $49.00 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Other benefits include:

• Professional Development Opportunities
• Education Opportunities – Study and Research
• Work-Life Balance, Variety and Flexibility
• Generous Salary Sacrificing
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

To submit your application / expression of interest, please include:

• Your current CV or resume, including referees.
• A short 1 to 2 page cover letter outlining how your experience, abilities and knowledge align with the organisational values, accountabilities and “How you will be Assessed” section of the Role Description.
• Include any additional forms / evidence as attached or listed on the Role Description.

Please note pre-employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements.

For assistance, contact Recruitment Services @ CQ Health ( mailto:recruitment.rockhampton@health.qld.gov.au ) and quote the Job Ad Reference (JAR)