Casual Medical Receptionist

Job Description

Care to join the team?
Grow your career with GenesisCare and let your compassionate nature shine through. We have a casual role available, within our Rockhampton Oncology Clinic. In this role, you will be responsible for providing administrative support to clients and staff while remaining professional, caring and friendly in an everchanging environment. This is a patient-facing role, you'll be the friendly face they greet everyday whilst they go through treatment, you can really brighten their day, so this position is ideal for someone with a desire to help others.

Benefits of joining our team:

  • Join a collaborative and energetic team, passionate about providing outstanding patient care.
  • Support a team of dedicated Doctors, focused on treating patients, not conditions.
  • Fast-paced, dynamic environment where no two days are the same!
  • Opportunities for further career development within GenesisCare.
  • Free access to thousands of LinkedIn Training courses.
  • Free access to our Employee Assistance Program.
  • Wide variety of local café's and restaurants to explore on your lunch break.

More specifically, you will:

  • Work in a fast-paced administrative environment, where patient care remains the top priority.
  • Act as the first point of contact to patients and referring doctors - both face-to-face and over the phone.
  • Manage the daily clinic schedules of two Radiation Oncologists, including booking and billing consultations.
  • Collate and manage patient records, including accurate data entry and filing.
  • Work closely with other GenesisCare departments to ensure smooth clinic operations.

We're interested in hearing from people who have:

  • Experience in medical administration and reception.
  • Demonstrate strong time-management and organisational skills.
  • Have a collaborative and flexible approach, willing to adapt as competing priorities arise.
  • Show strong communication skills, with the ability to liaise with a variety of patients, staff and referring practices.
  • Previous knowledge and experience with Medicare and clinical administration systems such as EMDAT, MOSAIQ and PBRC are highly desirable.

About GenesisCare
By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.