CDS Administrator

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Job Description

  • Build a rewarding career with an organization that truly puts people first!

  • Part Time opportunity based in Mackay QLD

  • SCHADS 2B $34.41p/h + Super + leave loading + Salary Packaging

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

About this role

The CDS Administrator role will support CDS services nationally across QLD, NSW, VIC and TAS. Working from the Wellways Mackay office you will work collaboratively with the administrative team located in VIC. We are looking for an experienced, values driven person that understands the incredible difference a can-do attitude and strong attention to detail can make to our CDS national team.

More specifically, you would be supporting key processes including communication with key stakeholders across the Wellways community and service system, supporting the efficient and timely engagement of services. We are looking for a team member with exceptional communications skills and experienced in answering calls. Ideally you will have knowledge of NDIS services, efficient skills in Microsoft Suite, TouchPoint and Carelink software.

 

What do you need?

  • Relevant Administration qualification, or equivalent experience
  • Appropriate IT skills
  • Highly effective communication (phone manner in particular) and interpersonal skills
  • Experience in providing telephone services support
  • Satisfactory Police Records Check
  • Satisfactory Working with Children Check and NDIS Screening check
  • NDIS Module
  • Right to Work within Australia

What we offer

  • Purpose-Driven Culture: Immerse yourself in a culture where passion meets purpose. Here, you can thrive while making a genuine difference. We hold respect for every individual close to our hearts, and we cherish the unique contributions that each person brings to the table.
  • Equitable and Inclusive Work Environment: We take pride in fostering a workplace that is not just diverse, but also equitable and socially inclusive. We value the rich tapestry of backgrounds, experiences, and perspectives that our team members bring, and we actively promote an atmosphere of inclusion and belonging.
  • Salary Packaging: Enhance your financial well-being with our salary packaging option, which lets you allocate up to $15,899 of your salary for specific expenses before taxes kick in. This means more financial flexibility for you to allocate funds toward things like rent, mortgage payments, or car leasing.
  • Meal and Entertainment Allowance: Indulge in the joys of life with our meal and entertainment allowance, available through salary packaging. You can enjoy up to $2,650 per annum to enjoy delightful meals and experiences with your loved ones, all while saving on taxes.
  • Employee Assistance Program: We understand that life comes with its challenges, and your well-being is important to us. As part of our commitment to your holistic health, you and your family have access to our Employee Assistance Program. It's a supportive resource designed to help you navigate life's ups and downs with confidence and resilience.

Why us?

Wellways are a team of approximately 2000 staff and 150 volunteers across 93 sites providing a range of programs, services and supports to people right across Queensland, New South Wales, Australian Capital Territory, Victoria and Tasmania. We remain committed to our mission, of creating inclusive communities where everyone can imagine and achieve their hopes and potential; and we are always on the look-out for like-minded people who would like to be a part of this.

For a confidential discussion about the role, please contact Genevieve Ware on gware@wellways.org

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

Please note: Only successful candidate will be contacted prior to closing date of the ad.

If you'd like to know more about our reconciliation commitment, please visit our website.