$110,455+ superannuation + salary sacrifice
Full-time - Fixed-term position
About the role:
Join a purpose-driven community services organisation and lead quality, safety and continuous improvement across diverse service environments.
The Coordinator: Quality and Safety provide strategic leadership to ensure our community-based services meet best practice standards. The role oversees compliance, quality systems, risk management and continuous improvement across all operations while promoting a strong culture of safety for participants and staff. This position can be based in Rockhampton, Gladstone or Emerald.
What will a typical day look like?
- Lead the development and implementation of the Quality and Safety Framework.
- Coordinator internal and external audits, accreditation and corrective actions.
- Identify risks, lead incident investigations, and conduct roost cause analysis.
- Drive continuous improvement through data analysis and team collaboration.
- Promote strong safety culture and deliver training to build staff capability.
- Provide expert advice and mentoring to senior leaders.
- Maintain clear reporting, risk registers and stakeholder communication.
Mandatory Requirements:
- Tertiary qualification in Quality Management, Occupational Health and Safety, Risk Management or a related field.
- Proven experience in a quality and safety leadership role, preferably within community sector.
- Strong understanding of regulatory frameworks and standards (e.g., ISO, WH&S, clinical governance).
- Demonstrated success in leading improvement initiatives and managing risk.
Who we are:
Our truly local team of professionals have worked with people in Central Queensland for over 40 years to support them in living their best life. AnglicareCQ is a not-for-profit, purpose-driven organisation – and we give effect to that purpose through our staff. We endeavour to make the most ordinary things extraordinary – simply by doing them with the right people.
AnglicareCQ offers a diverse scope of interdependent and inter-related career paths which enables staff mobility and growth. Careers with AnglicareCQ are from a wide range of disciplines including leadership, community services, child protection, housing, and support services. We serve communities in and around Rockhampton, the Capricorn Coast, Gladstone, Biloela, Moura, Blackwater, Emerald, Barcaldine, and Longreach.
What you will bring to the role:
- A passion and genuine desire to make a difference in the lives of Central Queenslanders.
- Proven ability to build and maintain relationships with a variety of stakeholders.
- The ability to identify and embed solutions.
- Demonstrated experience working within a high-performance framework where you are accountable for KPIs on program delivery and outcomes, within a face-paced solutions focussed environment.
- Effective time management and organisational skills.
- A strong communicator, able to quickly build rapport and influence across a diverse range of people.
Other Requirements:
- Full COVID-19 Vaccination
- Ability to obtain a Blue Card (working with children check positive notice or exemption)
- Ability to obtain a Yellow Card (disability services positive notice or exemption notice)
What are the benefits of working for AnglicareCQ?
We have a common purpose throughout our organisation to serve the people of Central Queensland, to help them live their best life. AnglicareCQ offers the opportunity to engage in meaningful employment and be part of a holistic team that supports people in our local communities.
- We offer attractive salary sacrifice to all part-time and full-time employees.
- We offer the opportunity to work within an organisation committed to social change.
- Full time employees have the opportunity to accrue/utilise TOIL in line with office hours to increase flexibility.
- We have a supportive and pragmatic management team.
- Professional development and study are encouraged and supported.
- We offer a professional work environment filled with passionate, diverse and driven people.
- We provide access to health and wellness programs for all staff.
Ready to make a difference?
If you’re driven by purpose and want your work to change lives, we’d love to hear from you. Please submit your resume and covering letter (max. 2 pages) addressing the selection criteria outlined in the position description.
Applications should be submitted by 8am, Tuesday 3 March 2026.
Have questions? Call or email our Recruitment and Onboarding Officer - Mikiellie Newman to learn more:
recruitment@anglicarecq.org.au
(07) 4837 5393