Customer Service Team Member – Service Station

Job Description

Join Our Team as a Console Operator!

Crokers Fuel and Oils is seeking a friendly, reliable Customer Service Team Member to join our service station team. This is a customer-facing retail role, ideal for someone who enjoys helping customers, working in a team environment, and taking pride in a clean and welcoming store.

 

This position is based at the service station console and focuses on customer service, point-of-sale transactions, and maintaining store presentation

 

About Us:

Crokers Fuel and Oils Pty Ltd is a locally owned business servicing Mackay, Proserpine, and Clermont. We provide fuel and lubricant solutions to a wide range of customers and pride ourselves on friendly, reliable service and strong community connections.

What We Offer:

Full-time rotating schedule (80.5hr per fortnight) for both morning and afternoon shifts, including rotating Saturdays:

  • Morning Shift: 4:45am - 12:30pm

  • Afternoon Shift: 10:30am - 6:15pm + Saturday Shift: 4:45am - 1:15pm

 

What you will bring to the role:

  • A genuine passion for delivering friendly, professional customer service

  • Previous experience in customer service, retail, hospitality, or a similar people-facing role (or a strong willingness to learn)

  • Confidence using point-of-sale systems and handling transactions

  • Strong communication skills and a positive, team-focused attitude

  • Pride in personal presentation and maintaining a clean, welcoming store

  • Ability to safely lift and move items up to 20kg as part of normal retail duties (e.g. stock handling)

  • A current Forklift Licence, or a willingness to obtain one as part of the role

  • Reliability and flexibility to work a rotating roster, including some Saturdays

 

Join Us:

If you enjoy working with people, take pride in delivering great customer service, and are looking for a hands-on retail role in a supportive local business, we’d love to hear from you.

 

Click 'Apply for this job' or contact Judy at ssmanager@crokers.com.au or (07) 4847 8170 for more information.

 

Embrace a role that recognises your hard work and provides opportunities for growth!