Full Time Trainee Receptionist

Job Description

Active Physiotherapy Mackay are seeking a Full Time Trainee Receptionist.

Are you a motivated individual eager to kickstart your career in business administration? Do you possess excellent communication skills and a passion for delivering exceptional customer service? If so, we want you to be part of our dynamic team! 

The successful candidate will be required to complete a Business Traineeship Certificate, primarily support our Mackay clinic, with occasional shifts in our Sarina clinic & scheduled study time. 

Flexibility and reliability are essential for this role, as it involves covering various shifts and adapting to the clinic's needs.

Location: Mackay Clinic (with occasional work in Sarina Clinic once a month)


Full Time - 38hrs per week. Some shifts start as early as 7am and some end as late as 7pm.

Qualifications & Experience

  • Computer skills essential 
  • Experience with Outlook & Microsoft Office
  • Flexibility to work opening and closing hours
  • Ability to multi task
  • Typing skills
  • Attention to detail

Tasks & Responsibilities

  • Greet and assist clients in a friendly and professional manner.
  • Manage appointments and scheduling using our booking system.
  • Handle phone calls and emails efficiently, directing inquiries to the appropriate staff members.
  • Maintain cleanliness and organization at the reception area.
  • Assist with administrative tasks such as filing, data entry, and billing as needed.
  • Collaborate with physiotherapists and other staff members to ensure smooth clinic operations.
  • Occasionally support the Sarina clinic with reception duties on designated days.

Applications to: steph@activephysiomackay.com.au