Key Support Worker (NDIS-Neurodivergent and High Physical Support)

Job Description

Advance your career and leadership journey with MADEC! Are you an experienced Support Worker looking for a great opportunity! We have available a number of positions for Key Support Workers in Disability Services- working with Neurodivergent and High Physical Support clients. We are looking for motivated, passionate and experienced workers interested in taking their career to the next level as a Key Support Worker with our Complex Neurodivergent and High Physical Support clients. MADEC is willing to support your leadership journey through career development & training, coaching and mentoring you as a Key Support Worker. If you are looking at your next career step and are able to provide high standard of support to clients with a focus on leading and supporting a team supporting clients with complex behaviours and/or high physical support please submit your application now for this exciting opportunity.


The purpose of the role is to provide support to the supervising Team Leader to guide, mentor and support a team of Disability Support Workers to implement person-centred active supports and work with organisational frameworks and practice standards. You will achieve this by demonstrating exemplary practice, you will embed a positive work culture and create an environment in which clients can exercise their human rights and to work towards achieving their goals, dreams and aspirations.


Key Responsibilities:

  • Through person-centred supports, you and your team will support participants to increase their independent living skills, form social/community relationships and take part in meaningful activities.
  • Through Frontline Practice Leadership (FPL) models support staff to develop their skills and improve their practice through exemplary practice and ensure staff provide person-centred active supports.
  • Understanding and/or experience working with participants that require high physical support and may display complex and challenging behaviours.
  • Build understanding and confidence of participants to exercise their rights and support them to build their strengths and engage them in meaningful ways.
  • Communicate effectively and work collaboratively with team and participants to provide support and develop and maintain professional relationships to ensure the participant experiences a consistent and considered care arrangement ensuring that the house environment is inclusive and welcoming that leads to high quality of care.
  • Deliver high quality person-centred active supports to participants and ensure their needs are met as outlined in their plans.


Essential Qualifications / Work Experience:


  • Cert III in Community Services (or higher and any discipline) – if not held, must commence studies within 6 months of employment.
  • Experience working with people with supporting individuals incl. youth, persons with a disability or persons with mental health
  • Experience working in a community services setting

Essential Skills and Knowledge:

  • Demonstrated administrative and technological skills.
  • Understanding of Human Rights and a Person-Centred Active Support model of care.
  • Demonstrated ability to work autonomously or within a team.
  • Exceptional interpersonal and communication skills.
  • Demonstrated ability to effectively manage time and energy.
  • Demonstrated ability to apply models of care to support clients with high physical support for example TCI

    Please submit applications via Employment Hero. Applications should include an up-to-date resume and a cover letter outlining your motivation for the role and how you meet the essential criteria.


    Note Applications close Wednesday 19 June 2024, @ 4.30PM with screening commencing on application.


    If you would like more information about the role including a copy of the Position Description, please contact Karen Low, People & Culture Manager, via email;