Local Area Coordinator

Job Description

We're Feros Care, and we're pleased to meet you.

And what we care most about is helping people live healthier, happier, better-connected lives.

Since 1990, we've been making it happen, both for older Australians and people with disability.

We are proud to be Game Changers. Dream Makers. Kindness Champions. Culture Shapers. Vibrant Creator. And it's not just us who thinks so; We've won many awards on the local and international stage for our approach.

We actively seek to include, welcome and value the unique contributions of all people. We encourage applications from Aboriginal and Torres Strait Islander people, people from cultural and linguistically diverse backgrounds, and people with disability.

What you'll be doing:

As a Local Area Coordinator, you will be the heartbeat of the NDIA in your local community. Using your people skills, ability to multitask and move with changes rapidly to assist participants to be linked to and navigate the NDIS. You will guide participants in their options to make informed choices while gathering information for the development of their NDIS plans to help further build capacity. LACs also support NDIS participants in exploring ways to achieve their goals and help them understand how the funding in their plan works.

Your work will include:

  • Working alongside people with disabilities, their families, and carers by ensuring linkage and referrals to community and mainstream services and/or services funded by the NDIA's Grant programs.
  • Develop strong positive community partnerships that support capacity building to ensure accessible and inclusive communities.
  • As the LAC role involves meeting with people with disability in their home or community as well as participating in place-based community development, travel within our service regions will be required.
  • This role may be required to work additional hours outside of core business hours to assist with achieving participant outcomes and/or community engagement activities.

Who we're looking for:

  • Someone with great people skills, excellent written communication, and strong time management skills.
  • You will have experience in meeting and exceeding KPIs and outcomes.
  • Be adaptable and able to cope with an ever changing, fast paced environment where no two days are the same!
  • A person-centered approach when working with vulnerable people from diverse backgrounds focused on empowering individuals to exercise choice and control, delivering positive outcomes, maintaining confidentiality, and upholding professional integrity.
  • Relevant qualifications in disability, allied health, community services, or minimum 2 years' experience working with people living with disability or lived experience with disability or caring for someone with disability.

What we can do for you:

  • Salary banding from $78,506 - $84,320 depending on relevant qualifications and years of relevant experience.
  • Non-for-profit Salary Packaging (up to the value of $15,899 per annum tax free) and Meal and Entertainment Packaging (up to the value of $2650 per annum tax free) (Part time and Full-time employees)
  • All LACs receive a daily travel allowance ($25 per day!).
  • Extensive discounts available on everyday purchases, financial tips and services, wellbeing, and wellness programs through our employee's benefit program ForME.
  • Extensive training, development, and career opportunities (we will support you to complete additional relevant qualifications and certificates)
  • Private Health Insurance Discount (Medibank)
  • Employee Referral Program
  • Employee Assistance Program (EAP)
  • Paid parental leave for eligible employees.
  • All technology / equipment provided.
  • Dedicated, supportive managers who care about your wellbeing.

When successful, you will be required to undertake a national police check and provide evidence of your right to work in Australia.

If you would like to discuss accessibility requirements, preferred communication methods or other possibilities, please contact Mariana on 0448 094 991 or email on mariananikolic @feroscare.com.au