Mechanical Service Technicians

Job Description


Komatsu Underground have secured an 8-year contract to supply and support a new underground mining development located in the southern Bowen Basin.

We’re gearing up by building a team of capable service technicians to support our customer on the brand-new machinery we’ll be supplying which includes; continuous miners, shuttle cars, feeder breakers & multi-bolters. 

You’ll be offered a tool of trade vehicle, brand new comfortable accommodation & meals and an attractive roster and remuneration package. 

These are full time permanent positions.


About you:

You’re looking for a gig as close to home as possible. 

You have an eye for detail and a passion for quality. You have a great attitude, a dedication to customer satisfaction and believe that safety is paramount to everything you do.

You’re in it for the long haul. Your next move is a career move as you set out to achieve big things. You’re looking for personal development and career advancement opportunities. 

Contributing to an enviable culture and being part of a team that is friendly, supportive, and inclusive is the only environment for you. 


Joining the Komatsu team as a qualified Service Technician means we’ll be offering you:

  • An organisation that practices and promotes diversity & inclusion.
  • Lifestyle roster 7/7.
  • A fixed site location approx. 200km from Rockhampton 
  • Opportunity to work on all new mining equipment.
  • New & comfortable accommodation provided whilst on roster.
  • Job stability servicing an 8-year customer contract.
  • Salary package over $200K with car, roster allowance and bonus.
  • Ongoing training and career development.


Key responsibilities:

  • Provide customers with pro-active advice and support, increasing equipment performance and productivity.
  • Facilitate Flawless Start-up plans in line with global policy.
  • Develop and standardize equipment and system commissioning plans.
  • Provide advanced technical support for equipment in the field.
  • Coordinate new product field trials and document results including any opportunities for product enhancement.
  • Collate field data and evidence for Root Cause Analysis (RCA) activities for major failures and unresolved reliability issues.
  • Engage with key stakeholders to identify opportunities to offer solutions for customer needs.



  • Mechanical Trade 
  • Hydraulic qualifications
  • Experience in mining manufacturing and engineering or in a similar heavy engineering environment with an emphasis on field applications.
  • Exposure to mining systems and applications.
  • Experience in new product introduction for mining systems or heavy mobile machinery.
  • Working knowledge of mining system planning and operation at a mine site.
  • Intimate knowledge of field engineering problem identification and resolution processes within various aspects of the KMC business.
  • Detailed knowledge of appropriate Australian Standards, Mines Department regulations and Hazardous Area Standards.



  • 12 weeks paid primary career parental leave
  • Discounts on Apple, Dell, Lenovo and Microsoft products
  • Recognition and awards, opportunity to complete recognised Cert III courses, Diploma’s in Leadership & Management, and an Educational Support Program
  • Employee Referral Program offering a bonus of $5,000 if you successfully refer someone for a role
  • Discounted corporate rates with HCF and a comprehensive Employee Assistance Program with total wellbeing solution provider Hunterlink
  • Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
  • Discounts with Avis, Qantas, Crown Hotels, IHG and travel agents


Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Komatsu offer a zero-harm culture in the workplace, competitive remuneration package, interesting and diverse experience with opportunities to grow professionally in a progressive learning environment.