Medical Receptionist

About us

At BeWorkFit Mackay, we provide occupational health and rehabilitation expertise to the Mackay community through promoting preventative, healthy work practices. Our team pride ourselves on our patient focus and medical excellence. We have a very positive team culture, our employees are passionate about what they do and work in an environment where safety and wellbeing of all who interact with us is of high priority.  We always act with the highest respect and integrity.

We are seeking a self-motivated individual with a high attention to detail, excellent communication skills and a strong focus on outstanding customer service for a permanent full-time position within our Occupation Health clinic as Medical Receptionist.

In this role you will:

• Deliver exceptional patient service at all times
• Prioritise attending to incoming calls and practice emails
• Participate in practice meetings and contribute ideas for improvement 
• Efficiently manage patient data, appointments and follow procedures
• Provide a seamless service to patients whilst ensuring clinic operations, and Doctor workload is effectively managed at all times
• Process patients billings/receipts
• Function in a highly organised and time-efficient manner at all times

To be successful in this role, you will have:

• Professional, friendly, confident, and courteous manner
• High work ethic and flexibility with work hours
• Excellent communication skills – written and verbal
• High level of computer literacy - ability to work with numerous computer systems
• Strong organisational and problem-solving skills
• Ability to work in a diverse team and independently
• High-level attention to detail
• Enthusiasm, willingness, and ability to learn and retain information

What we can offer you:

• An immediate start
• Supportive and fun team environment
• Access to our Employee Assistance Program for you and your direct family
• Capacity to develop/expand your skill base within your areas of interest 

How to show your interest

Your application will be reviewed if you send an introductory letter (no more than 1 x A4 page in length) that addresses why you are seeking this role , your key career achievements, and what you can personally bring to the team. Prove you have attention to detail by including a current resume.

For more information, please email join@bettermed.com.au.  We look forward to welcoming like-minded member to our team.