Medical Receptionist

Medical Receptionist Part-time – Yeppoon Qld

Total Health Medical Centre is a General Practice located in Yeppoon and Emu Park in Central Queensland.  We are currently seeking two experienced Medical Receptionists to join our friendly team. 

Position 1 is approximately 18 hours per week and Position 2 is approximately 27 hours per week. 

Key Responsibilities:

• Providing high quality customer service to all patients
• Liaising with patients during check-in and check-out 
• Scheduling patient appointments
• Managing incoming and outgoing phone calls
• Performing data entry, scanning and emailing
• Processing patient payments and submitting third-party claims
• Managing incoming and outgoing mail
• Maintain the appearance and cleanliness of the surgery, including consultation rooms
• Respond to patient enquiries and relay important messages to doctors / nurses

Key Requirements:

• Demonstrated ability to work both autonomously and within a team
• Flexible availability to cover shifts and support colleagues as required
• Advanced computer literacy
• A patient-centred approach to work
• Excellent communication skills
• High reliability 
• Strong attention to detail
• Previous experience as a medical receptionist and familiarity with Pracsoft / Medical Director is preferred however training can be provided for the right candidates

If you are a highly motivated and an experienced Medical Receptionist who is passionate about providing high-quality healthcare services, we encourage you to apply for this exciting opportunity.

To apply, please submit your resume and a cover letter outlining your experience and qualifications to: smithydownunder@bigpond.com attention Mrs Ally Smith prior to 12th September 2024. We look forward to hearing from you, the position will be made available immediately to the right candidates.