Medical Receptionist

We are a busy Specialist Medical practice seeking a Casual or Part Time Medical Receptionist. If you are a dedicated & compassionate individual eager to contribute to the healthcare field, we invite you to join our team.

Qualifications & experience

• A background in a medical secretary or receptionist role possessing experience in a specialised setting, is considered highly advantageous

• Strong communication and interpersonal skills

• Exceptional organisational abilities and attention to detail

• Proficiency in computer systems and basic office software

• Ability to effectively multi-task in a busy environment

• Knowledge of medical terminology is an advantage

• Ability to maintain confidentiality and handle sensitive information

• Ability to take initiative and work independently and as part of a team

Tasks & responsibilities

• As a Medical Receptionist, you will play a crucial role in the daily operations of our practice. Your responsibilities will include:

• Front Desk Operations: Greet and assist patients, answer phone calls, provide information on services and process billing and receipting protocols as per Medicare and Health Fund guidelines and legislation

• Appointment Coordination: Schedule patient appointments, confirm upcoming visits, and manage the reception area flow

• Administrative Support: Assist with administrative tasks, including data entry, correspondence, and maintaining accurate patient records

• Clinic Coordination: Setup and run our busy outpatients clinics, and efficiently handle check-in and check-out processes, ensuring accuracy and compliance

• Theatre & Inpatient Lists: Assistance with managing theatre lists liaising with Anaesthetists and Hospital Theatres ensuring lists are sent on time with accurate information

• Provide exceptional customer service as a liaison between patients and medical personnel

 Please email Applications and Resumes to manager.cardiourology@gmail.com