Mental Health Hub Coordinator - Mackay

Job Description

About us

selectability is a not-for-profit charity committed to improving mental wellbeing and contributing to suicide prevention across regional Queensland.  

We provide and coordinate NDIS supports, offer clinical services and deliver government funded mental wellbeing, carer and youth support programs. 

We are one of the largest providers of mental health services across our diverse footprint – extending from Cairns to Rockhampton and Palm Island to Mount Isa … and growing. 

Our focus is always the individual and their goals and aspirations.

Our values

At selectability our values define what we stand for and how we work. 

We value: 

Commitment... Consumers, their goals and their rights are everything

Accountability... We take responsibility for our actions

Compassion... We understand and care deeply about our consumers 

Respect... We acknowledge that everyone is different and promote equal human rights

Integrity... We do the right thing even when no one is looking 

Innovation... We believe that every day is an opportunity to improve 

Positivity... We engender courage and passion for a better future

About the role

The Mental Health Hub Coordinator is a full-time position responsible for leading and coordinating multiple programs. These programs have been designed to improve the mental wellbeing and contribute to the prevention of suicide of people in North Queensland. The Mental Health Hub Coordinator will work closely with the General Manager to ensure the success of the programs. The Mental Health Hub Coordinator will be responsible for coordinating programs for:

  • Commonwealth psychosocial support
  • Selectwellbeing groups
  • Mental Health Hub

Main duties

The Mental Health Hub Coordinator’s key responsibilities include, but are not limited to:

  • Coordinate several block funded programs
  • Ensure services offered under each program can be leveraged to offer consumers multiple pathways which support them being in control of their own wellbeing
  • Co-design group activities to meet the contract deliverables across each program
  • Collaborate with external providers, to deliver their services through the Mental Health Hub
  • Seek new opportunities by successfully obtaining additional funding contracts and establishing fee for service programs
  • Promote program awareness to the public, promoting a culture where everyone is welcome and invited to attend
  • Ensure group activities are scheduled to engage with consumer needs and availability, including operating 7 days a week and evenings.
  • Increasing the number of mental health professionals contracted by selectability and ensuring Mental Health Professionals are practicing from the Mental Health Hub and offering Medicare bulk billing services
  • Ensuring the KPI’s are fully delivered for each project contract
  • Ensuring GP’s are aware of the services offered via the Mental Health Hub and are referring consumers to the services
  • Building relationships with key stakeholders in the community, coordinating collaboration and resource exchange within the community
  • Supporting and partnering with selectability’s other Mental Health Hubs including delivering outreach services as needed by any funding contract
  • Initiating and participating in community events
  • Attracting, retaining and developing and excellent team
  • Managing the financials and reporting for block funded projects

About you

  • A passion for mental health across regional Queensland 
  • Relevant qualifications in mental health highly desirable
  • Strong written and verbal communication skills 
  • Experience in the mental health and/or suicide prevention sector
  • A commitment to best practice 
  • Ability to multitask in a fast paced environment 
  • A Positive Notice Working with Children (Blue Card) 
  • NDIS Worker screen clearance, or Yellow Card Exemption 
  • Full drivers licence
  • Roadworthy vehicle with comprehensive insurance
  • Most importantly… a positive attitude

About the offer

We offer a range of benefits including:

  • up to $15,900 FBT salary packaging benefits
  • Fulltime hourly rate $41.52 per hour + super
  • 50% discounted training via our RTO 
  • flexible working arrangements 
  • Career pathways and opportunities for development
  • Employee Assistance Program offering confidential counselling support for employees


If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role. 

If you would like more information please contact selectability's HR team on 07 4864 3000 or by email

Don’t delay….applications will close as soon as we find the right person.