Neighbourhood Administration Officer

Job Description

Neighbourhood Administration Officer 

  • Operational support position within Community Aged Care
  • Employment Term: Part Time
  • Location:  Rockhampton Community Care 
  • Remuneration: $29.04 + 11% Super + Not for Profit Salary Packaging + Penalties & Allowances 

BlueCare’s continued focus on providing localised client services and care, has led to the creation of the BlueCare Liaison role – A hands on operational leadership role, providing guidance and support to a local team of clinical and care employees.

Make a meaningful difference with BlueCare

We’re looking for Neighbourhood Administration Officers, who want to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others. There are multiple roles available across BlueCare Neighbourhoods.

An integral part of our big-hearted BlueCare team, as a Neighbourhood Administration Officer, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. 

Let’s make a meaningful difference, together.

What makes a difference for you? 

With a Blue Nurses legacy dating back to 1953, BlueCare is one of Queensland’s largest and most trusted not-for-profit providers of community and in-home care, residential aged care, disability services and retirement living.

  • Flexible work arrangements to support work-life balance
  • 12 weeks paid parental leave in addition to the government scheme
  • Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits
  • A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a well-being program and employee assistance program
  • A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
  • Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference 

Your part in our BlueCare team

The Administration Officer supports the day-to-day delivery of Blue Care services within local Neighbourhood teams. The role provides professional and efficient administrative and logistic support to enable the provision of high-quality client centred care.

Key responsibilities include but are limited to:

  • Rostering and scheduling support for the neighbourhood
  • Supporting and coordinating different teams within each neighbourhood
  • Be the first point of contact for internal and external customers - via phone, email and in person
  • Manage requests, concerns and inquiries 
  • Creation of correspondence and documentation as requested
  • Efficiently organise appointments, diaries, travel and meeting/workshop preparatory arrangements.
  • Monitor, order and distribute office supplies and arrange for the maintenance/repair of office equipment
  • Ensure the integrity and accuracy of information in financial, human resource and other Blue Care systems and databases
  • Use mainstream software including the Microsoft Office Suite and database applications (Intermediate – Advanced skills required)
  • Assist senior staff with special projects as required

What makes a difference for us? 

As a Neighbourhood Administration Officer, a key support role to the delivery of our Neighbourhood services, you’ll play a pivotal role in ensuring business operations are run efficiently and our clients and residents receive an exceptional experience.

  • You will have effective verbal and written communication skills
  • Previous experience in rostering/scheduling (desirable) 
  • Great time-management skills and an ability to prioritise your workload
  • Good knowledge and experience with MS Office and Database applications
  • Confidence with smart phone and digital devices or willingness to learn
  • Excellent time management skills and ability to prioritise workloads with a can-do attitude

BlueCare is proudly part of the UnitingCare Family, we’d love you to be too!

Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Start making a difference today

Our application process takes less than 15 minutes – Click the ‘APPLY’ button!

Applying for the role

We ask that every application includes an up to date resume and a cover letter advising the role/s that you are interested in, and the order of role preference, if applicable.

Diversity & Inclusion

Our approach is simple –everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.  

Safe workplace 

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.