Title: Drive Your Career with Centurion: Seeking Operations Coordinator
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Company Overview:
Centurion is a premier logistics company with a long-standing reputation for excellence in transportation services across Australia. Founded in 1971, our business provides nationwide service with 34 branches across Western Australia, Queensland, Northern Territory, South Australia and Victoria.
We’re currently expanding our team and looking for Operations Coordinator to join us in delivering quality service to our customers.
Position Available: Operations Coordinator
Location: Mackay Qld
About the Role:
We are seeking a dedicated professional to manage incoming and outgoing communications, provide exceptional customer service, and direct administrative activities in the office while learning and growing their experience in the transport and logistics industry. If you’re ready to contribute to a dynamic team, we want to hear from you!
Key Responsibilities:
- Provide administrative support, including manifesting, scheduling assistance, and payroll processing.
- Respond to customer and vendor inquiries via phone and email, ensuring timely resolution within agreed KPIs.
- Process bookings and consignment notes for various freight services, including general, express, interstate, and hotshot deliveries.
- Coordinate freight movement by liaising with third-party transport providers and internal departments.
- Track and manage service requests, ensuring clear communication of customer requirements and timely updates on any exceptions.
- Investigate, follow up, and resolve non-conformance reports (NCRs) within established procedures and timelines.
- Assist with freight preparation and tracking to ensure timely and accurate deliveries.
- Work closely with the operations team to prioritize and execute critical freight movements, including ‘must travel’ shipments
Skills and Experience:
- Proven experience in a similar role, ideally within Transport, Customer Service, or Contract Coordination, within the logistics or supply chain industry.
- Proficient in Microsoft Office Suite, with strong organizational and administrative skills.
- Exposure to refrigerated transport operations is highly desirable.
- Excellent written and verbal communication skills, with the ability to effectively engage with internal teams and external stakeholders.
- Strong problem-solving skills, with a creative approach to addressing service challenges and improving operational efficiency.
- Willingness to learn, develop new skills, and progress within the role and organization.
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Why Join Centurion?
- Competitive pay rates and benefits package, including overtime opportunities.
- Opportunities for career advancement and professional development.
- Supportive and collaborative team environment.
- Benefits including health insurance discounts.
- Be part of a company that values safety, integrity, and excellence.
How to Apply:
Ready to drive your career forward with Centurion? If you feel you have the experience, ability, and skills to take the next step with your career within Centurion, we want to hear from you. Click Apply now. For more information, please contact recruitment@centurion.net.au
Don't miss out on this exciting opportunity to join a leader in the transportation industry! We are an Equal Opportunity employer, and we encourage applications from women and First Nations People.
Please note that we do not accept applications from recruitment agencies. Direct applicants only.