Pharmacy Retail Manager

Job Description

The AFS Friendly Pharmacies, owned by the CQ Friendly Society, is a Mutual Society committed to excellence and expertise in the community pharmacy industry.  Our pharmacies are fully committed to the transition to full-scope of practice for a community pharmacy, a transition that is constantly challenging us on how we engage with our community to help improve their health.

There are three (3) pharmacies in the group, and we are currently seeking a Pharmacy Retail Manager to help us achieve our vision of becoming an industry leader in providing healthcare solutions for our regional community.

We offer an exciting opportunity for someone who shares our passion for exceptional customer service, professional healthcare, and a community pharmacy practice model that is based around full scope pharmacy offerings to our patients.

About the role

As a Retail Manager, you will:

  • With support from the Managing Pharmacist, Manage the front shop retail functions for the three (3) pharmacies in the group

  • With the support of the administrative team, be responsible for the human resource function of the three (3) pharmacies, including the rostering, recruitment and training of the non-pharmacist staff.

  • Manage the coordination of retail stock control efficiently and effectively across all three (3) pharmacies ensuring standardisation of practice across the group.

  • Support the dispensary with scripts in/out.

  • Perform administrative duties as needed.

  • Lead and inspire a team, fostering a positive work environment.

  • Ensure compliance with all AFS Friendly Pharmacy policies and procedures.

  • Coordinate and direct merchandising practices across the pharmacy group.

  • Train and mentor team members.

Key Requirements:

  • Prior pharmacy experience is essential.

  • Understanding of loyalty programs.

  • Strong interpersonal and communication skills.

  • HR experience highly regarded.

  • A genuine passion for delivering outstanding customer service and professional health advice.

  • Knowledge of the full scope of practice changes that are facing the industry would be an advantage.

Why Join Us?

If you thrive in a fast-paced community pharmacy environment and are eager to make a difference, this role is for you! Located at 378 Dean Street Rockhampton, QLD 4703, this is your chance to grow within a supportive and forward-thinking team.

How to Apply:

If you are driven by a want to contribute to the health of the community, we’d love to hear from you! Please submit your application today through seek or email directly to payroll@afshealthservices.com.au

We look forward to welcoming you to our team!