Program Officer Mackay

Job Description

About us

selectability is a not-for-profit charity committed to improving mental wellbeing and contributing to suicide prevention across regional Queensland.  

We provide and coordinate NDIS supports, offer clinical services and deliver government funded mental wellbeing, carer and youth support programs. 

We are one of the largest providers of mental health services across our diverse footprint – extending from Cairns to Rockhampton and Palm Island to Mount Isa … and growing. 

Our focus is always the individual and their goals and aspirations.

Our values

At selectability our values define what we stand for and how we work. 

We value: 

Commitment... Consumers, their goals and their rights are everything

Accountability... We take responsibility for our actions

Compassion... We understand and care deeply about our consumers 

Respect... We acknowledge that everyone is different and promote equal human rights

Integrity... We do the right thing even when no one is looking 

Innovation... We believe that every day is an opportunity to improve 

Positivity... We engender courage and passion for a better future

About the role

Due to growth across the selectability footprint, we are seeking Program Officers who are responsible for working collaboratively with the Mental Health Hub Coordinator. The Program Officers will be at forefront of program delivery, focussing particularly on group interventions. This position has a unique opportunity to contribute to the enhancement of mental health services, making a meaningful impact on the lives of consumers.

Main duties: 

The Program Officer’s key responsibilities include, but are not limited to:

  • perform general administration duties, including administration support to the Mental Health Hub coordinator as required
  • planning and scheduling activities for the Mental Heath Hub in line with funding requirements
  • coordinate and conduct relevant intake processes for consumers
  • auditing and reporting on program processes
  • update and maintain databases and other applications as required
  • provide inreach and outreach to link consumers with services and supports they require
  • support consumers with NDIS access and request to referral pathways
  • research best practice to implement evidence-based tools and documented processes to undertake assessments

About you

To be considered for this rewarding role you must 

  • cert IV Mental Health (highly desirable)
  • minimum two years experience in mental health (highly desirable)
  • experience in program planning and running of group activities
  • experience in data collection, auditing and administrative actions (highly desirable)
  • be available to travel across the selectability footprint from time to time
  • ability to work in a fast paced environment
  • ability to work creatively and detailed orientated
  • ability to work as part of the cohesive team and autonomously with minimum supervision 

You will also need:

  • a current minimum P1 "C" class Queensland drivers licence 
  • a currently registered, roadworthy, and fully comprehensive insured vehicle
  • a Positive Notice Working with Children (blue card) (or the ability to obtain prior to commencement)
  • a current yellow card exemption or an NDIS Worker Screening Clearance (or the ability to obtain prior to commencement)
  • NDIS Worker Orientation Module 'Quality, Safety & You' completion certificate (visit to access this free module). at completion of the course, you will be provided with a certificate of completion which you can forward to 

About the offer

We offer a range of benefits including:

  • Permanent Part Time range - $63,640.20- $71,128.72 plus super
  • up to $15,900 FBT salary packaging benefits
  • 50% discounted training via our RTO 
  • flexible working arrangements 
  • career pathways and opportunities for development
  • employee assistance program offering confidential counselling support for employees 


If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role. 

If you would like more information please contact Cathy Pronk - Human Resources 48643000 or