Rates & Revenue Supervisor
- Permanent Full Time
- Monday to Friday, 72.5 hours per fortnight, 9 day fortnight
- $117,320- $124,475 per annum (LGIA Stream A Level 7) + Superannuation
- Location – Rockhampton
Your new role
Are you a natural leader with experience overseeing the rating function and debt recovery processes within a large organisation? An opportunity has become available for a dynamic individual to lead our Rates and Revenue team.
Working closely with management you will ensure all rates and charges are accurately billed and collected in a timely manner, whilst meeting relevant legislation and policy requirements. You will co-ordinate a team of rate officers, ensuring quality processes are implemented and operational effectiveness is achieved. You will become the rates specialist for Council and guide decision making of the Leadership Team and Council on rating and revenue matters.
Your strong communication and interpersonal skills are critical within this role, along with analytical, negotiation and problem-solving skills. A passionate, outcome-driven professional, you use a flexible approach to resolve problems. Your previous experience along with knowledge of relevant local government legislation and policies will ensure success in this role.
This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).
What we are looking for
- Lead and manage the Rates and Revenue team efficiently and cost-effectively.
- Degree qualification in Business Management and/or substantial experience in rates and revenues in a large, diverse organisation.
- Strong organisational and problem-solving skills, with the ability to prioritise, plan, and resolve issues.
- Excellent communication and interpersonal skills for effective interaction with management, team members, and stakeholders.
- Support and advise on annual budget preparation, focusing on rating models, and assist in preparing Council reports and correspondence.
What you'll get in return
As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 1000 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.
- Supportive Work/Life Balance
- A large employer with a strong values driven culture
- A generous superannuation scheme – Up to 18% superannuation (conditions apply)
- Ongoing training and development opportunities
- Corporate membership discounts
- Payroll deductions and salary sacrifice options
- 17.5% annual leave loading
- Wages paid fortnightly
- Employee Assistance Program
- Fitness Passport and active social clubs
What you need to do next
To apply for this opportunity, please submit two documents:
- A 3-4 page Cover Letter addressing the Application Criteria below;
- Your Current resume.
Application Criteria
- Degree qualification in Business (management or related discipline) and/or substantial experience in rates and revenue functions.
- Strong leadership qualities and experience driving a positive, collaborative and inclusive culture throughout your team
- Excellent communication and interpersonal skills to effectively interact with management, team members and stakeholders
- Comprehensive understanding of relevant legislation and policies including Local Government Act and Council Rating Policies with extensive experience in debt recovery and dispute resolution.
Please use Council’s and ensure you clearly label each Application Criteria in your cover letter.
Click the ‘Apply’ button to complete your online application.
Applications Close: Monday 21 April 2025 at Midnight (AEST)