About Us
Collective Growth is an allied health support service taking root (plant puns intended) in Gladstone, inspired by the growing needs of our community. We were established in response to the limited health services available for the increasing needs of people in the area and are now expanding to support individuals across all age groups. Our mission is to nurture and develop both our team and the community around us.
Our vision is to create a vibrant environment where our staff are enthusiastic to work, clients look forward to visiting, and families thrive together. We deeply value each member of our team and are committed to fostering both personal and professional growth. Supporting and empowering our staff is at the heart of what we do.
At Collective Growth, we offer a range of services through NDIS, Medicare, and standard billing options. Our dedicated team of health professionals collaborates to provide comprehensive assessments for functional and diagnostic purposes, including support letters and reports for general practitioners, doctors and psychiatrists. We are committed to delivering exceptional therapeutic services to individuals and their families. To learn more about our team and the services we offer, please visit our website: https://www.collectivegrowth.com.au/
Job Summary
At Collective Growth, we are passionate about fostering collaboration among allied health professionals and building a dynamic team dedicated to client care. We are currently seeking a friendly and organised Receptionist to join our team. In this role, you will be the first point of contact for clients and visitors, supporting the team with a range of reception and administrative duties to help keep our practice running smoothly.
As a successful candidate, your main responsibilities will include:
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Greeting clients and visitors with warmth and professionalism.
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Answering phone calls and responding to emails in a timely and courteous manner.
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Managing appointment bookings and scheduling.
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Assisting with general administrative tasks including data entry and file management.
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Maintaining a clean, organised, and welcoming office environment.
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Participating in team meetings and professional development activities.
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Demonstrating strong communication skills in your interactions with individuals of all ages, families, stakeholders, and fellow team members.
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Actively promote and maintain a child-safe environment.
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Report any concerns regarding child abuse or neglect in accordance with the Child Protection Act 1999.
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Demonstrate respect for Aboriginal and Torres Strait Islander children’s cultural identity.
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Complete regular child safety and anti-discrimination training.
Qualifications & Experience
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Previous experience in a reception or administrative role is desirable; however we welcome applicants who are enthusiastic about client care.
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Valid driver’s license and access to a car.
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A current Working with Children Blue Card (or ability to obtain this).
Skills
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Proficient in using computers and practice management software.
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Excellent communication and interpersonal skills.
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Strong organisational skills with the ability to multitask and adapt in a fast-paced environment.
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A positive attitude and a growth mindset, with a passion for learning and development.
Benefits of Working at Collective Growth
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A growing business with personalised team interactions.
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Dedicated staff development.
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Ongoing efforts to enhance staff support and work-life balance.
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A family-focused organisation that values you and your family.
Working Hours
Our office hours are 8:00AM to 5:00PM on weekdays only. We are advertising for a Full-Time position, that includes a fortnightly rostered day off with remaining days worked at our office hours. Applicants are welcomed who are available for a Part Time or Casual position instead as we can fill the available hours with multiple staff.
Join us in making a positive impact on the lives of individuals and their families. We look forward to seeing how you can contribute to our growing team! If you have any questions, please email us at manager@collectivegrowthcq.com.