Receptionist

Job Description

About Us:

Join McKays Solicitors – a dynamic and forward-thinking legal practice based in Mackay, North Queensland.

Our team is known for its industry expertise, technical excellence, and commitment to building lasting client relationships. We foster a culture of empowerment, collaboration, and discipline, while encouraging an entrepreneurial spirit.

At McKays, you'll thrive in an inclusive, flexible, and supportive environment where fun is part of the package. Ready to grow with us?

About the Role:

We are looking for a warm, motivated, and customer-focused Receptionist to join our team. As the first point of contact for clients and visitors, you will play a crucial role in creating a welcoming and professional atmosphere in our busy office.

Working alongside another receptionist, you will ensure that our clients and staff receive smooth, top-tier service from start to finish. Your friendly and approachable demeanour, combined with your attention to detail, will help you make a lasting positive impression on everyone who walks through our doors.

Key Responsibilities:

  • Provide exceptional customer service as the first point of contact for clients and visitors
  • Work closely with another receptionist to deliver seamless service to clients and staff
  • Manage a variety of administrative tasks with a positive, ‘can-do’ attitude
  • Maintain excellent personal presentation and professional demeanour at all times
  • Balance multiple priorities with confidence and efficiency

What We’re Looking For:

  • A genuine interest in law and a passion for providing first-class customer service
  • Excellent communication skills, both written and verbal
  • Proficiency in Microsoft Word and Outlook
  • Strong organisational skills and the ability to manage deadlines effectively
  • Tech-savvy, with strong attention to detail
  • The ability to work autonomously, as well as thrive in a team setting

The ideal candidate will be available Monday to Friday, with flexibility to work either full time or in a reduced hours capacity, depending on your preference and availability.

In addition to your reception duties, you’ll have the opportunity to get involved in various other areas of the firm, depending on your experience and interests. Whether it’s assisting with legal tasks, marketing, human resources, IT, or general administration, you’ll have the chance to expand your skill set and make a meaningful impact.

How to Apply:

If you are a proactive, friendly individual with a passion for providing exceptional service, we’d love to hear from you!

Please submit a detailed covering letter and your current resume.

To learn more about this role, please email recruitment@mckayslaw.com