Regional Coordinator

About the role:

This role will provide local assistance to strengthen existing and emerging Care Coordination Groups to provide person-centered and place based care planning for people with complex needs, and improve integration of service system response for this cohort. The role does not involve direct client case management, and provides support to sector partners to facilitate care plans and improved service system responses. The ideal candidate will be a senior officer with a proven track record in engagement and community development as well as an excellent understanding of the drivers and solutions to homelessness. The preferred candidate will also understand how to support people and organisations to strengthen practice and build collective capacity and capability in supporting clients with complex needs.

Key attributes:

• Initiative

• Respectful collaborator

• Leader

• Strategic thinker

• Empathy and passion for our services and clients

• Adept at managing strategic relationships

• Skills in data analysis is highly regarded

   

Qualifications and experience:

• The successful applicant will have relevant tertiary qualifications.

• Operational and Strategic experience within the human services sector.

• Proven track record and results in successful engagement and community development including engagement skills across diverse agencies with diverse service delivery models and specialised roles that are complementary but different.

• Senior practice experience in housing and homelessness sectors and a detailed understanding of the needs of people experiencing of at risk of homelessness and experience driving local service system improvements to improve client outcomes.

• Skilled communication including clear and effective verbal reporting and a very high standard of written reporting.

• Experience working with diverse groups in a facilitation role.

• Experience in contributing to workforce development and capability.

• Ability to use software applications including client management systems to a high standard.

Role conditions:

• The role is ongoing in line with funding

• Salary is SCHADS 6

• Q Shelter offers a flexible work environment. Hybrid working arrangements are supported.

• Q Shelter employees receive five-weeks’ annual leave per year (pro-rata for part-time) and a paid Christmas shutdown period.

• Q Shelter employees also have access to not-for-profit salary packaging, which increases take-home pay.

• Q Shelter staff are expected to work within a culturally safe framework and actively contribute to the implementation of Q Shelter’s Innovate Reconciliation Action Plan.

Diversity and inclusion:

Q Shelter is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, religion, gender identity, sexual orientation, disability, or age.

We strongly encourage Aboriginal and Torres Strait Islander people to apply for this role. The role will be working to make a positive difference to the capacity of First Nations’ led housing providers to address the housing needs of Aboriginal and Torres Strait Islander communities throughout Queensland.

How to apply:

Please email a capability statement and current CV to recruitment@qshelter.asn.au. Applications that do not conform to these elements may not be considered. 

You may be required to undergo a criminal history check as a requirement for the role. People with lived experience of the justice system are not automatically disqualified from employment as each National Police check is assessed on a case by case basis for each role.

If you have any questions about the role, please contact Q Shelter on (07) 3831 5900.