Retail Security Officer

Job Description

Full-Time, Part-Time and Casual vacancies are currently available.

  • Permanent Full Time & Part Time options available
  • $27.54 per hour + applicable penalties
  • Join an Employer of Choice which provides perks in health, finance & more

About the Company

As one of Australia's leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. To find out more visit our website at

Our employees enjoy working with MSS because we:

  • Have a high people and culture focus
  • Offer extensive development and progression opportunities
  • Provide stability and certainty in a role
  • Work collaboratively together and are high achievement focused
  • And because we know how to have fun whilst getting the job done

About the Role

The position is primarily responsible for providing a security presence whilst remaining alert and focused. You will be part of an enthusiastic, committed and customer focused team, providing exceptional customer service to all our customers, and you will build strong relationships with your internal stakeholders. Duties include but are not limited to:

  • Foot & vehicle patrols, monitoring and use of CCTV and radio communications systems
  • Respond to incidents and perform fire warden duties
  • Liaising with police and emergency response services
  • Maintaining logs and records of occurrences, completing necessary paperwork
  • Escort staff and customers where required
  • Perform concierge duties
  • Responding professionally, courteously, and promptly to all customer enquiries

Skills & Experience

  • Current QLD Security Licence - unarmed, crowd control and monitoring
  • Completed a Certificate II (or higher) in Security Operations
  • Current First Aid and CPR certificate
  • Current open drivers' licence
  • Intermediate computer skills
  • Have unrestricted availability to work a 24/7 roster

If you are interested in joining the security industry but do not hold a qualification or licence, please take the time to consider our Scholarship Program. Further information can be found on our website

Master licence: 41299

How to apply

MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and are currently developing our first Innovate Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV.

To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.