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Location: Cairns, Townsville, or Mackay.
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Position: Full Time, ongoing role.
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Classification: Level 8.
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Benefits: Salary Sacrifice options up to $15,900 and flexible working arrangements.
About the role
You will steer a talented team of Senior Service Planning and Design Officers through every stage of our commissioning cycle. Your portfolio covers mental health, suicide prevention, and alcohol and other drug (AOD) services, with a focus on:
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needs assessment and human-centred codesign
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sector development and capacity building across four subregions
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procurement planning, provider engagement, and contract establishment
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performance, impact measurement, and continuous quality improvement.
Working side by side with clinicians, peak bodies, governments, and people with lived experience, you’ll make sure every program we fund is tailored, integrated, and delivers real outcomes.
What you'll do:
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Lead end-to-end commissioning projects, from evidence review to evaluation.
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Contribute to the development of a three-year Strategic Commissioning Plan and annual activity workplans.
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Guide stakeholder workshops and codesign sessions that translate policy into practical service models.
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Coach and mentor your team, fostering high performance and professional growth.
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Champion data informed decision making and best practice project management.
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Ensure probity, governance, and workplace health and safety obligations are met across all activities.
If you are looking for the opportunity to be part of a passionate and driven team and contribute to achieving our mission of ‘Northern Queenslanders live happier, healthier, longer lives,’ we’d love to hear from you.
NQPHN aims to be an employer of choice for Indigenous Australians, and we encourage Aboriginal and Torres Strait Islander people to apply for this role.
Key selection criteria
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Tertiary qualifications and over five years’ work experience in mental health, AODs, suicide prevention, or similar.
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Demonstrated expertise in health commissioning or service design, including procurement.
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Proven people leadership skills and the ability to juggle competing deadlines.
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Outstanding communication, partnership building, and negotiation abilities.
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Commitment to cultural safety, inclusion, and amplifying lived experience voices.
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Proficiency with Microsoft 365 and the agility to learn new digital tools.
About us
Northern Queensland Primary Health Network (NQPHN) works together with our partners to connect existing local services to simplify the healthcare system, fund primary care and mental health services based on the needs of local communities, and support primary care and mental health providers to build their skills and deliver the highest quality patient care.
Find out more about NQPHN at www.nqphn.com.au
Your application should include:
For more information about the role and to view the position description, please click the 'Apply' button or email recruitment@nqphn.com.au