Services Manager - Mackay

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Job Description

REMA TIP TOP is a globally recognized leader in conveyor systems and industrial maintenance, providing innovative solutions to the mining and industrial sectors. We prioritize safety, efficiency, and sustainability while fostering a positive, inclusive work environment.

The Opportunity:
We are looking for a motivated and experienced Service Manager with Australian working rights to oversee the operations of our Mackay branch. This role plays a critical part in ensuring the health, safety, and performance of our workforce while driving productivity and achieving key business objectives.

  
Why Join Rema Tip Top?
  • Upskilling Opportunities: We invest in your growth, offering paid upskilling to enhance your skills.
  • Career Progression: We value our people and encourage career development.
  • Access to our exclusive "Rema Exclusive Benefits Program," offering discounts on a wide range of products and services including gyms, wellness programs and travel!
  • MATESAFE Principles: Upholding a strong safety culture across all worksites.
  • Competitive salary package.
  • A supportive and collaborative workplace culture.
  • The chance to make a real impact in a dynamic and growing business.
  
Your Responsibilities:
  • Health & Safety: Ensuring the health, safety, and wellbeing of all operational personnel under your authority.
  • Safety Leadership: Identifying and resolving safety issues, educating staff on safe work practices, and ensuring compliance with safe systems of work.
  • Workforce Allocation: Providing appropriately skilled and inducted labor for scheduled and breakdown work.
  • Operational Performance: Leading your area to meet productivity, revenue, and profitability targets.
  • Team Leadership: Managing Mackay Services employees to align with company and customer policies and procedures.
  • Issue Escalation: Reporting labor delivery or employee performance concerns to the Branch Manager.
  • Capability Development: Identifying training needs and building workforce capability to meet labor requirements and staff compliance is met.
  • Coaching & Mentoring: Supporting direct reports through coaching and development opportunities to foster growth and increased capability.
  • Compliance & Administration: Completing necessary reports and administrative tasks to maintain compliance and identify areas for improvement.
  • Stakeholder Engagement: Maintaining open communication with stakeholders, attending meetings, and encouraging collaborative input.
 
  
Essential Criteria:
  • Relevant experience in a management role;
  • Excellent communication and interpersonal skills, with the ability to foster strong stakeholder relationships.
  • A strong focus on safety with the ability to proactively identify and resolve issues.
  • Considerable experience managing and motivating a teams;
  • Demonstrable negotiation, communication, computer literacy and relationship building skills;
  • Australian working rights.
  • Financial acumen including ability to read, understand and contribute useful information to profit and loss statements.
  
Desirable Criteria:
  • Understanding of industry best practice;
  • Knowledge of the relevant awards, legislation, regulations, codes of practice and any other applicable standards that affect operations.
  
Ready to Lead?
If you're ready to take the next step in your career and lead the success of our Mackay branch, we want to hear from you!

REMA TIP TOP is committed to diversity, equal opportunity, and fostering a supportive team environment. We encourage applications from women and culturally diverse candidates.
  
Apply Now
Click Apply or send your CV and cover letter to rpace@rema-tiptop.com.au.
  
Join Rema Tip Top and shape the future of workforce excellence in Mackay!