Support Coordinator - Mackay

Job Description

About us 

selectability is a not-for-profit charity committed to improving mental wellbeing and contributing to suicide prevention across regional Queensland.  

We provide and coordinate NDIS supports, offer clinical services and deliver government funded mental wellbeing, carer and youth support programs. 

We are one of the largest providers of mental health services across our diverse footprint – extending from Cairns to Rockhampton and Palm Island to Mount Isa … and growing. 

Our focus is always the individual and their goals and aspirations.

Our values

At selectability our values define what we stand for and how we work. 

We value: 

Commitment... Consumers, their goals and their rights are everything

Accountability... We take responsibility for our actions

Compassion... We understand and care deeply about our consumers 

Respect... We acknowledge that everyone is different and promote equal human rights

Integrity... We do the right thing even when no one is looking 

Innovation... We believe that every day is an opportunity to improve 

Positivity... We engender courage and passion for a better future

About the role

selectability Mackay is looking for a motivated casual Support Coordinator to join our growing team.  As a Support Coordinator you will work closely with participants to navigate the NDIS and interpret their individual packages; it is your role to ensure they are getting the most out of their NDIS plans. 

The key responsibilities of a Support Coordinator include, but are not limited to:

  • supporting and empowering participants to make their own choices as to how they want to lead their lives
  • coordinating a variety of services for participants to support them to live fulfilling and meaningful lives within the community
  • engage with and managing participants key stakeholders (including government agencies, community and clinical service providers and families), you will ensure that the supports and services are leveraged, not duplicated
  • working with participants to strengthen their ability to coordinate their own supports to live their best life

About you

Personal attributes:

•    a genuine interest in mental health and the disability sector (experience is desirable)
•    a working knowledge of the NDIS
•    excellent communication skills
•    a commitment to best practice
•    experience working in a team environment
•    the ability to quickly and effectively engage consumers
•    the ability to work with culturally and linguistically diverse communities & individuals
•    .....and most importantly a positive attitude!

To be considered for this rewarding opportunity you will have:

•    First Aid and CPR certificates (or the ability to obtain)
•    a current drivers' drivers licence (minimum P1)
•    a roadworthy, registered and comprehensively insured car
•    a Blue Card with a Yellow Card exemption or NDIS Worker Screening Clearance (or the ability to obtain)
•    certificate IV in Mental Health is desirable, however, not essential
•    NDIS Worker Orientation Module 'Quality, Safety & You' completion certificate (visit to access this free module)

About the offer

We offer a range of benefits including: 

  • up to $15,900 FBT salary packaging benefits
  • Casual hourly rate $40.26 per hour + super
  • 50% discounted training via our RTO 
  • flexible working arrangements 
  • career pathways and opportunities for development
  • employee Assistance Program offering confidential counselling support for employees 


If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role. 

If you would like more information please contact selectability’s HR team on 48643000 or