Support Mentor – Transition to Work

We are excited to introduce a newly created Support Mentor role to our team in Gladstone.

 We are seeking a motivated and reliable person to join our existing Transition to Work team.

 As our Mentor Support, you’ll be the go-to person who keeps things organised, efficient, and on track. From managing day-to-day operations to ensuring information flows seamlessly between teams, your work will directly support our ability to deliver outstanding outcomes. You’ll be the calm in the chaos, the detail-oriented thinker who spots what others might miss, and the friendly face that makes colleagues feel supported.

 Our mission is to deliver exceptional service and support to our teams so they can focus on making a real difference for our participants and community. We value integrity, collaboration, and a proactive approach to problem-solving, and we believe that every role here contributes to something bigger.

 To be successful in this role you will have:

• Provide high-quality administrative support across the team, ensuring deadlines are met and priorities are clear.

• Manage correspondence, prepare documents, and maintain accurate records and databases. Have excellent written and verbal communication skills.

• Assist with the preparation of reports, presentations, and internal communications.

• Liaise with internal and external stakeholders to ensure smooth communication and service delivery.

• Strong attention to detail, high work quality, and excellent verbal and written communication skills

• Have the ability to show initiative, problem solving effectively, and work collaboratively within a team.

• Sound digital literacy skills utilising different software platforms for reporting as well as Microsoft 365 (Word/Excel & Outlook)

• Strong organisational skills with the ability to manage multiple priorities.

• A proactive mindset with the ability for problem-solving and anticipating needs.

• A commitment to confidentiality and professionalism in all interactions.

• A supportive, inclusive team culture where your contributions are valued.

 Our Employee Package:

As an employee of NJL you will receive:

• A workplace that always puts ‘Friends and Family First’

• Above award wages and generous remuneration package, including monthly RDO’s and salary packaging.

• Access to free 24/7 support services through our Employee Assistance Program

• Discounts on Health Insurance and wellness support

  At NJL we are committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experiences and perspectives. We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

  Right to work in Australia document will be required to be provided at the Interview stage.(Australian or New Zealand Passport, Australian Birth Certificate, Citizenship Certificate or Visa-with working rights in Australia).

 A current driver’s licence and car is required and as a Child Safe Organisation you will currently hold (or willing to obtain) a valid Working with Children Check and ability to pass a Criminal History Check.

 Applicants must include a Resume and Cover Letter explaining why you would be the best fit for us at National Joblink. 

 Only successful applicants will be contacted. 

 For more information, please contact Clare at employment@njl.org.au

 Applications Close: Sunday 04 April 2025

 We may proceed with interviewing prior to this date and the advertisement will be removed if the positions are filled.  Applicants are encouraged to apply at their earliest convenience.