Support Service Worker - Rockhampton

Job Description

Mercy Community is seeking Part-Time and Casual Support Service Workers to join our friendly and dedicated team. In this role, you’ll make a real difference every day by delivering high-quality hospitality and support services that enhance the wellbeing of our residents.

What you’ll do

As a Support Service Worker, no two days are the same! You’ll take pride in creating a clean, comfortable, and welcoming environment for our residents through:

Kitchen & Dining:

  • Assisting with the preparation, assembly, and delivery of nutritious meals
  • Supporting dietary needs and preferences
  • Preparing beverages and serving meals to HACCP standards
  • Keeping dining areas clean, inviting, and enjoyable

Cleaning & Laundry:

  • Maintaining resident rooms and shared areas to a high standard
  • Conducting full cleans of vacated rooms to welcome new residents
  • Delivering laundry services with care and efficiency

About you

You’re a compassionate and reliable team player who takes pride in your work. You bring a positive attitude, attention to detail, and a genuine commitment to supporting others.

  • Certificate III in Hospitality (or equivalent) – desirable
  • Previous experience in a similar role – desirable
  • Valid police check or willingness to obtain one

Why Mercy Community

Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families, community and residential aged care. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

  • Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $156 if you need both cards!
  • Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component https://youtu.be/ff3LkF2ZzTI
  • Provide you and your immediate family free, professional and confidential counselling services through our employee assistance program
  • Free annual influenza and/or other vaccination reimbursements
  • Benyfits – is an employee benefits program designed to help you save money on living costs
  • Novated leasing options to reduce your taxable income
  • Ability to cash out or purchase additional annual leave

For any queries, please contact MCSCareers.Mailbox@mercycs.org.auWe do not accept applications via email so please ensure you apply online.

Mercy Community is a Circle Back Initiative Employer and commit to respond to every applicant.