Support Workers (Aged Services) - Gladstone

Job Description

  • Are you considering a career in Aged Care? We will train and support you in your role at LiveBetter, including buddy shifts and access to our new worker orientation program – Better Beginnings! 
  • Permanent part time and casual opportunities working across our Gladstone and surrounding service area.
  • Opportunity to inspire possibility and empower our customers whilst being part of one of the fastest growing and most in demand industries in Australia (Aged Care).

LiveBetter Employee Benefits include

  • Salary Packaging (increase your take home pay)!
  • Access to our 24/7 employee safety & wellbeing app 
  • Supplementary Parental Leave 
  • Additional Purchase Leave
  • Employee Referral Program
  • Fitness Passport
  • Service & Recognition Awards
  • Learning and Development opportunities, with diverse career pathway options

(Eligibility criteria/terms and conditions may apply for some LiveBetter Employee Benefits)

About the Team

In Home Services support people in regional communities across NSW and Queensland to live better lives. We empower and support people to lead a happy and independent life, in the comfort of their own home. 

The Division’s main objectives are: 

  • To provide safe, professional, person-centred care and support services tailored to individual needs with strong focus on our customers. 
  • To perform excellent customer service and care duties in line with funding and mandatory industry requirements safely in customers’ homes. 
  • Be an employer of choice creating a safe supportive work environment with career development opportunities within the in Home-Supports Team and wide LiveBetter Teams. 

About the Role

The Support Worker (Aged) works within a team providing services to Community Care customers. The role assists customers to maintain their independence in a community setting and provides ongoing domestic, personal, and social support to people living in the community. 

Support Workers are required to undertake personal care services with Community Care customers. They are also required to undertake and pass LiveBetter Clinical Care Core Competencies training and other mandatory training. This includes:

  • Assisting with personal care needs - this may include toileting, bathing, showering, oral hygiene and other personal hygiene needs.
  • Assisting with cooking, food preparation and meal planning.
  • Performing domestic duties such as (but not limited to) vacuuming, laundry, general cleaning, dusting, washing dishes, cleaning windows, cleaning carpets, making beds, basic home and garden maintenance.
  • Providing transport to medical appointments, social engagements, shopping (including assisting with shopping) and other outings as required.

What LiveBetter needs from you

We would love to hear from you if you are a professional and caring person who is prepared to embrace our values of Integrity, Respect, Cooperation, Empowerment and Excellence in your day-to-day work life. You will be a compassionate person with a great work ethic and a real desire to assist aged, frail and disabled persons in your community.

It would also be required that you possess the following key skills and experience: 

  • Current Australian Drivers Licence.
  • Current First Aid and CPR Certificate 
  • Willingness to undertake personal care (bathing, toileting, personal hygiene) services with customers.
  • Willingness to undertake and ability to pass LiveBetter Clinical Care Core Competencies training and other mandatory training.
  • Availability of a fully registered and comprehensively insured vehicle.
  • A caring and compassionate approach with the ability to communicate effectively.
  • Ability to work effectively in a team environment as well as independently, whilst enjoying a degree of responsibility in your position.
  • Ability to be flexible in work hours and approach to meet the needs of our customers.
  • Experience in the use of technology such as smart phones and computer programs.


  • Previous experience in a similar role.
  • Certificate III in Aged Care or Certificate III in Individual Support or equivalent.

You will be required to pass a National Criminal Check, obtain a NDIS Worker Screen Clearance and a positive notice blue card and satisfactorily complete a pre-employment medical assessment (including drug and alcohol screening).

As part of your role with LiveBetter, you will be required to undertake and pass LiveBetter’s Clinical Care Competencies and other mandatory training relevant to your role.

To apply for this role, you must provide as part of the online application process:

  • An up-to-date copy of your resume
  • Responses to our online mandatory questions. (You will be prompted to do this)

Closing date: 11:59pm, Sunday 16th June 2024

Enquiries: Lisa Lowe – Program Coordinator: 0436 625 261

LiveBetter is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes but is not limited to Aboriginal and Torres Strait Islander People and People from Culturally and Linguistically Diverse backgrounds.

To ensure that reasonable preventative measures are taken to facilitate the health and safety of our staff, customers and the communities within which we operate, LiveBetter requires employees to be fully vaccinated against COVID-19 and maintain up to date vaccination.

A talent pool may be created from this recruitment campaign to potentially fill future vacancies with similar capability requirements.

About LiveBetter

LiveBetter Community Services are one of the largest regionally based providers of community services in Eastern Australia. We strive to enable the people of regional Australia to live their best lives. 

For further info about us and to see for yourself the great things that we do, you can visit: