Is this you?
- Thrives developing high-performance teams and desire to support and grow Case Workers?
- Looking for a leadership position where you can champion positive change in the justice system?
- Seeking a rewarding role with competitive perks, flexible working arrangements, and a supportive organisation that values your growth and wellbeing?
At ACSO, we look for people who believe in second chances, who share our values and are passionate about supporting forensic clients to reintegrate back into the community. If this sounds like you, read on!
ACSO Virtual Information Night
If you're thinking about joining us at ACSO, your timing couldn't be better! We are hosting a virtual organisation-wide information night on Thursday 23 April, from 5:30pm - 7:30pm.
There will be representatives from all of our divisions there to speak to the work we do, and also our current vacancies. This will be a great opportunity to come along and learn more about ACSO, and ask any questions you have directly to leaders.
We highly encourage those interested to attend! Tickets are free and can be registered https://www.eventbrite.com/e/acso-information-night-tickets-1985968473164?aff=oddtdtcreator
What ACSO can offer you
- Full time, permanent position available. Rockhampton, Gladstone and Capricornia Correctional Centre location.
- $100,795.76 base salary + 12% superannuation + NFP salary packaging options (more after tax $ in your pocket!)
- Annual leave loading of 17.5%
- Learning and development opportunities - including access to ACSO's leadership development program and a dedicated leadership coach. In house training suite of client specific training including Trauma Informed Practice, Mental Health First Aid (MHFA), Applied Suicide Intervention Skills Training (ASIST), plus best practice training on all aspects of Diversity, Equity, Inclusion and Belonging.
- Flexible working arrangements - includes options for an accrued day off or compressed hours, and the opportunity to work from home, maximum two days per week on a hybrid model.
- Career progression opportunities - leadership development programs and coaching, opportunities for internal consultancy or secondments to other programs
- Wellbeing initiatives - such as free flu vaccines, professional development vouchers, Employee Assistance Program and Reward and Recognition Program. Our employees matter!
- Dedicated inclusion and diversity initiatives to support employees from all backgrounds and dispositions, including specialised leave for cultural ceremonies or gender affirmation
About Us
The Australian Community Support Organisation (ACSO) is a vibrant, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We are an organisation with a bold vision to create a safe and inclusive community where prison truly is the last resort. Our purpose is to strengthen the wellbeing of our communities by advocating for and delivering services which divert people away from the justice system.
The Australian Community Support Organisation recognises the right to a safe and inclusive service without bias. ACSO is committed to the equitable treatment of its participants, employees and partners. We believe in humanity and celebrating the diverse voices of our community through leadership, practice and policy design, to honour and embrace diverse traditions, cultures and experiences of those we support and work alongside.
We work across Victoria, New South Wales and Queensland.
About the program
To learn more about this program, check out the program summary under the 'job attachments' tab on our careers portal.
About the role
ACSO's Men's Reintegration Service program is a state-wide program delivering re-entry services to people in prison and the community in partnership with Queensland Corrective Service (QCS). The program provides support in collaboration with the client and focusing on resolving any barriers pertaining to their return to the community, the service will also promote a successful reintegration journey. The service delivery model comprises of intense pre-release support, throughcare post-release support for up to six months, and after-hours services, to achieve successful outcomes for the people we support.
Our Team Leaders are integral people leaders who lead the OneACSO culture and support their team to achieve great client outcomes. They lead their team and successfully support their work through assessing and monitoring risk, building and delivering a high-quality service, and providing timely supervision to support their team members to develop their emotional intelligence and resilience. They may assist the Program Manager with program delivery and stakeholder management where necessary.
Success as a Team Leader requires you to have strong leadership qualities and a sound understanding of the challenges faced by people exiting custody. Reporting to the Program Manager, you will be responsible for managing the day-to-day service delivery of MRS, supervising a medium sized team to ensure quality client outcomes.
What we're looking for
People with transferable skills and who are looking for a new opportunity to develop community services. As well as having demonstrated experience as a people leader and leading high performing and engaged teams.
What's most important to us are people with the right attitude and values, and who can bring what they already know to the table, as well as have a desire to learn more.
You will also have/be:
- Relevant sector experience
- 2+ years' experience as a people leader
- Prior experience and success in leading others in the delivery of program services
- Demonstrated communication strengths in the areas of; interpersonal sensitivity, communicating sensitive information effectively, conducting difficult conversations in an empathetic and authentic manner
- Demonstrated understanding of how to build and foster a high-performance team culture
- A thorough understanding of the current trends, practices, policies and legislation pertaining to their program area.
- Confidence and ability to build positive relationships and communicate with people of diverse backgrounds and abilities
- An extensive background working with Aboriginal or Torres Strait Islander people will be highly regarded
- Excellent written and verbal communications skills.
How to apply
If you think you'd be a great fit - we'd love to hear from you!
To apply and view the position description (PD), please visit our careers website and provide a copy of your resume, and a brief covering letter outlining responses to the selection criteria found in the PD.
As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position.
To learn more about this position, please contact Cassandra Patterson, Program Manager, on 0427 824 298
Applications close Wednesday, 22 April 2026
Applications may close early if a suitable candidate is found sooner, so we recommend applying early!
ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia's first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.
ACSO recognises the right to a safe and inclusive service without bias and aims to provide a safe working environment, one which seeks to protect those affected by domestic and family violence and holds those who may use domestic and family violence to account, whilst supporting positive behaviour change.
ACSO embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience. If you are a candidate that requires any adjustments to participate in the process, please let us know at pc@acso.org.au.