Technical Service Representative - Coal

About Us:

At Sandvik Ground Support Division, we are proud to be one of Australia’s largest, leading manufacturers, suppliers and exporters of specialist strata reinforcement and support products to the underground coal and metalliferous mining sectors. We also provide galvanising and other related services to the mining, civil, marine, commercial, and industrial industries.

Why Sandvik?

• Inclusive Culture: We are committed to creating a diverse and inclusive workplace where everyone feels valued.

• Professional Growth: We offer continuous professional development opportunities and support. Grow within an expanding and ethical global organisation as you integrate into our Sandvik family

• Work-Life Balance: We provide gender-neutral paid parental leave to support our employees and their families and offer flexible working options

• Employee Wellbeing: Benefit from discounted private health insurance and other perks with leading providers. Access our employer-funded Employee Assistance Program (EAP) for you and your immediate family, and an optional Fitness Passport for you and your family.

About the Role

Based at our Mackay office, the Technical Service Representative - Coal, is primarily responsible for technical sales and service for all allocated customers and potential customers in the Queensland region. The TSR position also plays a key role in the implementation of the broad and customer-specific sales and marketing plans, to achieve increased sales, revenue growth and profile of the business.

Key responsibilities include:

·         Provide technical advice and support to customers in relation to product range.

·         Work closely with customers to continually improve and add value to their business, at the same time recognising the implications of our actions on profitability

·         Assist the RSM in the preparation of annual sales and cost budget for regional operations.

·         Recognise and encourage new product development opportunities, ensure customers are aware of full product range.

·         Ensure that company products are performing to the satisfaction of customers.

·         Complete customer site visit reports upon return from mine sites.

About You

You bring over five years of key account management experience within the industrial products or mining sector, with a strong ability to understand technical concepts and communicate effectively at all levels. Your proven track record in developing new business and building lasting relationships sets you apart. You are capable of maintaining mine medical clearances and site inductions as required. A relevant trade or tertiary qualification in a related field is highly desirable.

Apply Now! Sandvik is proud to be an EEO employer and a Work180 Endorsed Employer for Women. We are committed to hiring the best person for the role and fostering a diverse and inclusive culture. If you are ready to join a dynamic team and make a difference, apply now!