Tertiary Family Support Worker

Job Description

About Us

Relationships Australia Queensland (RAQ) is a leading provider of relationship and family support services. We believe healthy relationships are essential for the well-being of children, families, and communities. We are committed to offering the best possible counselling, mediation, education, and support services, and are committed to social justice and inclusion. Find out more about our values, benefits, and employee experience by watching this video!

About the Role

We are currently seeking applications for a permanent Tertiary Family Support Worker located at our Bowen venue, on the basis of 45 hours per fortnight.

The purpose of this position is to support parents to develop and build their capacity to provide for the care and protection needs of their children. The role will support clients to meet the care goals identified by the Qld Child Protection Authority (Child Safety).

The key responsibilities of this position include:

  • Working with clients referred from the Department of Child Safety, including completion of client assessment and intake risk factors
  • Documenting and delivering individual and family work and education programs aimed at promoting the safety and wellbeing of children/young people and developing or enhancing parenting and home management skills
  • Providing effective prevention and early intervention strategies via the application of knowledge relating to child protection issues
  • Providing intensive intervention to parents, care providers, children, and families to build strengths within families to support the needs of children.
  • Networking and developing collaborative relationships with relevant government and community agencies
  • Liaising effectively with Child Safety and other key stakeholders working with the family
  • Completing reports including client progress reports to Child Safety and other reports as required
  • Identifying, assessing, and planning for the client’s support needs utilising a case management approach including development of appropriate case plans and review, evaluation, and closure of cases

Workdays/hours will be negotiated with the successful applicant, however, please note you may be required to work one evening shift which can be between the hours of 11.30pm and 7.30pm with some flexibility needed in order to meet business requirements.

The salary being offered is between $84,426.28 to $ 98,658.16 per annum. To be negotiated depending upon qualifications and experience, plus superannuation.

About You

To be successful in this position, you will have:

  • Appropriate tertiary qualifications in the social or behavioural sciences or relevant experience paired with demonstrated experience
  • Theoretical knowledge of working therapeutically with children and their parents / care providers in relation to child development, abuse and/or neglect.
  • Understanding of theoretical frameworks and models of child and adult education and community capacity building, and well-developed group facilitation skills.
  • Experience in managing caseloads and effective time management and knowledge and application of relevant legislation and regulations, with specific reference to child protection.

We Can Offer You

  • A healthy work-life balance; We’re proud of our supportive and flexible culture. In this role, you’ll gain invaluable skills and experience that can help you build a solid foundation for your career, around a fantastic community.
  • Additional annual leave over the Christmas period, annual leave loading and study leave.
  • Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay.
  • Paid parental leave and additional benefits such as medical insurance discounts.
  • Weekly clinical supervision during probation.

How to Apply

To apply, send us your resume and a cover letter, outlining your demonstrated experience in each area by clicking Apply Now!

We will be reviewing applications as they’re received, so we encourage you to submit your application now.