Warehouse Operations Manager - Mackay QLD

Job Description


Are you a strong leader looking for the chance to make a big impact and develop your long-term management career? 

We are seeking an experienced Operations Manager to hit the ground running and drive staff performance and operations in our high volume and fast paced Distribution Centre in Mackay QLD. Ideally, we’d love someone from a Warehouse background, but we’ll consider all candidates with proven operations experience that excel and specialise in staff management and development.  

This is a challenging but highly rewarding role in which you’ll manage, coach and mentor a team of supervisors, team leaders, and 40-60 indirect reporting warehouse staff, and is pivotal in driving the overall operational success of our DC. 

Reporting to the Distribution Manager, your key responsibilities include: 

  • Lead and oversee all daily operations of the warehouse, driving continuous improvements in Safety, Service, and Productivity 
  • Manage operational labour performance on a day-to-day basis, and take action to ensure targets and KPIs are consistently achieved 
  • Coach, mentor and drive the performance and development of warehouse leadership and their teams 
  • Manage site inventory and P&L performance, reporting on variances and adhering to budgets and financial stocktake process requirements 
  • Ensure a safe working environment for all, monitoring and reporting on Work Health & Safety compliance 

What we are looking for:  

  • 5+ years experience in a fast-paced operations management / supervisory role 
  • Highly developed leadership skills with a strong background in performance management  
  • Problem solving and solutions focused mindset, with the ability to work under pressure, adapt and prioritise efficiently 
  • Good computer/MS Suite skills are critical to this role 
  • Warehouse experience and/or exposure to industrial products preferred 


To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including: 

  • Competitive permanent salary and bonus incentives 
  • Attractive Wesfarmers share plans
  • Team member discount card to use at Kmart, Bunnings, Target & Officeworks 
  • Ability to purchase up to 4 weeks’ additional annual leave 
  • Highly successful Refer-A-Friend program – earn up to $2,000 for each referral! 
  • Further Wesfarmers discounted offers from over 300 corporate partners 
  • Generous paid parental leave and more! 


If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them. 

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process. 

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.  


Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world’s best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team. 

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let’s help more people build a better Australia.