Youth Worker - Rockhampton

Job Description

About us

selectability is a not-for-profit charity dedicated to improving the lives of regional Queenslanders. We believe that everyone has a right to high-quality support at every stage of their life and are committed to providing exceptional services to communities across our large and diverse footprint.

We are passionate about making a positive impact in the lives of our consumers and work to deliver best practice support and services. We believe in fostering a compassionate and inclusive environment where our consumers feel valued, respected and empowered. Our team is driven by the desire to improve the quality of life for the consumers, promoting independence and maintaining their dignity while respecting their cultural background.

selectability provides and coordinate NDIS supports, aged care services, clinical services, Child Safety and deliver government funded mental wellbeing, carer and youth support programs. 

We are one of the largest providers of mental health services across our diverse footprint – extending from Mornington Island, Cairns to Rockhampton and Palm Island to Mount Isa … and growing. Our 2023 employee survey indicated that 79% of employees rate selectability as a truly great place to work.

Our focus is always the individual and their goals and aspirations.

In early 2023 selectability extended its pre-existing support for children in the child protection system who need residential care. As a result of the growing demand for child safety services across the state, selectability has made the decision to extend this service delivery model to accommodate more young Queenslanders in need of support.

Our values

At selectability our values define what we stand for and how we work. 

We value: 

Commitment... Consumers, their goals and their rights are everything

Accountability... We take responsibility for our actions

Compassion... We understand and care deeply about our consumers 

Respect... We acknowledge that everyone is different and promote equal human rights

Integrity... We do the right thing even when no one is looking 

Innovation... We believe that every day is an opportunity to improve 

Positivity... We engender courage and passion for a better future

About the role

selectability is looking for a passionate and motivated Youth Worker to join our growing team! Our youth residential program provides accommodation and intensive support to children and young people who have a variety of needs.  

As a Youth Worker you will play a vital role in supporting our children and young people to to live their best life. You will bring a genuine passion and commitment to make a difference in the life of children and young people.  

Youth Workers perform a rewarding role filled with variety! No two days are the same as you support children and young people to work towards their own, unique goals. Children and young people may come with high to complex needs, and selectability aspires to promote consistent and stable teams to support the recovery of our young people. 

You will be the person who works with children and young people to build their daily life skills, and which promotes safe attachment and relationships. You will build rapport and relationships with children and young people and act as a role model in developing their independence and daily skills. You will also provide transport to and from activities. It could be anything from shopping, attending social events and appointments … to name a few activities!  

Working at selectability is more than just a job – it’s a career. No industry experience is necessary however, a positive outlook, ability to work towards completing the required qualification, and the desire to make a difference in the lives of regional Queenslanders is a must. 

About You

To be successful you must:  

  • must have a minimum of Cert IV qualification recognised under the child safety minimum qualification standards, with preferred qualifications in Cert IV Child, Youth and Family Intervention, or Cert IV Mental Health, (or a willingness to obtain prior to selectability certification). Recognised qualifications can be found  
  • possess the certification in Hope and Healing for residential care or ability to obtain
  • have a positive attitude  
  • possess clear and effective communication skills  
  • demonstrate computer literacy and accuracy in record management  
  • experience working in a team environment  
  • exhibit an ability to problem solve  
  • be able to follow policies and procedures at all times  
  • be able to work with culturally and linguistically diverse communities and individuals 
  • flexible to work across a 24/7 roster 

You will also need: 

  • a current minimum P1 "C" class Queensland driver’s licence  
  • a currently registered, roadworthy, and fully comprehensive insured vehicle
  • First Aid and CPR certificates (or the ability to obtain) 
  • a Positive Notice Working with Children (blue card) (or the ability to obtain prior to commencement) 
  • a current yellow card exemption or a NDIS Worker Screening Clearance (or the ability to obtain prior to commencement) 
  • NDIS Worker Orientation Module 'Quality, Safety & You' completion certificate (visit to access this free module). at completion of the course, you will be provided with a certificate of completion which you can forward to 

About the offer

We offer a range of benefits including:

  • casual hourly rate of $45.00 + super
  • up to $15,900 FBT salary packaging benefits
  • 50% discounted training via our RTO 
  • flexible working arrangements 
  • career pathways and opportunities for development
  • employee assistance program offering confidential counselling support for employees 


If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role. 

If you would like more information please contact Lexi Hennell on 07 4453 0100 or